PORTOFINO BAY HOTEL INFO...FAQ`s and more.......

If available, can we upgrade to club level at check in? Does anyone know on average the upcharge per night? TIA
 
I've read upgrading at check in time depends on availability
and can be about $100 per night
 
I've read upgrading at check in time depends on availability
and can be about $100 per night

Couple questions...
1. Is it a belief that upgrading at check in is cheaper than before check in? I booked a Sunday night in October at Portofino Garden View room with an annual pass discount of $224. I received an email today tempting me to upgrade (spoiler alert...temptation is working). $60 addition to upgrade to Bay View (this is not tempting me), $70 additional for a deluxe room (may be nice to have the extra space) or $135 for club/deluxe. $135 is alot of money, but it is tempting as we have never stayed club level at any resort before. Does $359 seem like a discount on a club level or am I back to paying "normal" price at that cost?
2. We are only staying one night. Plan to arrive at resort super early so that we can maximize our 2 days of express pass (check in and check out). Can we access the club lounge for breakfast both days?
3. Does anyone have experience getting a club upgrade at check in that seemed to be less than $359 total per night?

Thanks for any advise. 2 weeks until our first visit to Universal Orlando Resort!
 
We just returned (last week) from staying at the Portofino bay. This was our 2nd time at this resort.

Due to all of the regular rooms being sold, we opted for a "CLUB LEVEL" room. I believe it was $100.00 per day extra. It was the best decision we have made there.
First off, the staff were fantastic. They were all so friendly and accommodating. Friendly and outgoing. truly embodies the word "hospitality". We got to know several of them by name and would look forward to coming into the lounge to see who was working.
2nd... the food. For those that are not aware... the continental breakfast they offer, besides having a really nice set up and selection, there are 3 chaffing dishes each with warm breakfast food (although... I have to admit, they could have been a bit warmer). They consisted of Scrambles Eggs, Potatoes, and either Sausage or Bacon. This is on top of the fruit, oatmeal, cereal, bread and pastry. For us, THIS was breakfast and saved us from going out and paying around $30-35 at a restaurant. There are snacks in the afternoon and from 5-7PM there is evening hours with salads and crudité. Also the 3 chaffing dishes had dinner items. Everything we had was very tasty and high quality. Plus free beer and wine. Other than 1 night, we had dinner there for 4 nights. later there is dessert.

If you add up the savings, it more than pays for itself.
 


We just returned (last week) from staying at the Portofino bay. This was our 2nd time at this resort.

Due to all of the regular rooms being sold, we opted for a "CLUB LEVEL" room. I believe it was $100.00 per day extra. It was the best decision we have made there.
First off, the staff were fantastic. They were all so friendly and accommodating. Friendly and outgoing. truly embodies the word "hospitality". We got to know several of them by name and would look forward to coming into the lounge to see who was working.
2nd... the food. For those that are not aware... the continental breakfast they offer, besides having a really nice set up and selection, there are 3 chaffing dishes each with warm breakfast food (although... I have to admit, they could have been a bit warmer). They consisted of Scrambles Eggs, Potatoes, and either Sausage or Bacon. This is on top of the fruit, oatmeal, cereal, bread and pastry. For us, THIS was breakfast and saved us from going out and paying around $30-35 at a restaurant. There are snacks in the afternoon and from 5-7PM there is evening hours with salads and crudité. Also the 3 chaffing dishes had dinner items. Everything we had was very tasty and high quality. Plus free beer and wine. Other than 1 night, we had dinner there for 4 nights. later there is dessert.

If you add up the savings, it more than pays for itself.


Thank you for the review:) I think we will upgrade at check in (if available)! Woo hoo
 
We stayed there September 20-25 and were really pleased with the experience. The staff were exceptional, the room was really nice, and my kids loved the themed pool. I would absolutely be staying there again next time we visit.

Joseph
 
Couple questions...
1. Is it a belief that upgrading at check in is cheaper than before check in? I booked a Sunday night in October at Portofino Garden View room with an annual pass discount of $224. I received an email today tempting me to upgrade (spoiler alert...temptation is working). $60 addition to upgrade to Bay View (this is not tempting me), $70 additional for a deluxe room (may be nice to have the extra space) or $135 for club/deluxe. $135 is alot of money, but it is tempting as we have never stayed club level at any resort before. Does $359 seem like a discount on a club level or am I back to paying "normal" price at that cost?
2. We are only staying one night. Plan to arrive at resort super early so that we can maximize our 2 days of express pass (check in and check out). Can we access the club lounge for breakfast both days?
3. Does anyone have experience getting a club upgrade at check in that seemed to be less than $359 total per night?

Thanks for any advise. 2 weeks until our first visit to Universal Orlando Resort!
Your $359 price is the same that we are paying for our upcoming CL stay at PBH. We are also AP holders and love the PBH as this will be our fourth stay here. To answer your question yes you will be able to have access to the lounge area for two days when you are staying one night so you can eat breakfast two mornings. We have always booked the CL when we booked the room so I can't answer your third question. You will love the PBH, what are your dates? We will be there Nov. 5-Nov. 9, after a short stay at WDW for the F&W festival. Have a great trip.
 


Your $359 price is the same that we are paying for our upcoming CL stay at PBH. We are also AP holders and love the PBH as this will be our fourth stay here. To answer your question yes you will be able to have access to the lounge area for two days when you are staying one night so you can eat breakfast two mornings. We have always booked the CL when we booked the room so I can't answer your third question. You will love the PBH, what are your dates? We will be there Nov. 5-Nov. 9, after a short stay at WDW for the F&W festival. Have a great trip.

We leave in a few days and are there thru Oct 30th. Getting super excited!
 
Has anyone had groceries delivered to Portofino? I found Instacart and Orlando Grocery Express. Has anyone used either? And will Portofino hold groceries including cold items like milk?
 
Hello,
I just booked one night at PBH and was going to book club but the girl that was helping told me that on the day of departure we could only access the breakfast items and not all the other stuff the rest of the day. Is this true?
 
Hello,
I just booked one night at PBH and was going to book club but the girl that was helping told me that on the day of departure we could only access the breakfast items and not all the other stuff the rest of the day. Is this true?

Yes usually.

Your key will be deactivated after check out time. You can ask of you can stay a little longer, but usually if they are busy you wont be allowed to enjoy the evening offerings anyway.
 
Hi I booked PBH today:cool1:. I read back a few pages that there is no coin laundry on-site. Does anybody have any other good ideas how to do some without leaving Universal Property? I came up with taking a small garbage bag over to one of the others to do it while using the pool. I wasn't sure if I could do that. Thanks:)
 
Many use the other hotels by toting their clothes by some type of bag

Or use the pillow cases from beds
 
Hi I booked PBH today:cool1:. I read back a few pages that there is no coin laundry on-site. Does anybody have any other good ideas how to do some without leaving Universal Property? I came up with taking a small garbage bag over to one of the others to do it while using the pool. I wasn't sure if I could do that. Thanks:)

Use the ODC service.

It’s free for use between the hotels and for the cost of a tip it’s very convenient. Valet will call one over for you, they sit outside all the time.

There’s a Loews plastic bag in RP closets for putting stuff in if you want to use their paid laundry service, I ask for an extra one from housekeeping and use them for carrying laundry to and from the laundry room. I usually have two loads to do. Whites and colours.
 
This is a really stupid question, and I should know the answer, but I don't. If I choose to valet park my car, how many days am I charged if I check in late Monday night, and out Wed morning? Two or three?
 
This is a really stupid question, and I should know the answer, but I don't. If I choose to valet park my car, how many days am I charged if I check in late Monday night, and out Wed morning? Two or three?

That would only be a charge for 2 nights as you leave Wednesday.........:thumbsup2
 
Well, that's a good thing!!! I hate walking back and forth to the parking lot, so trying to be a bit lazy this time around.
 
Your $359 price is the same that we are paying for our upcoming CL stay at PBH. We are also AP holders and love the PBH as this will be our fourth stay here. To answer your question yes you will be able to have access to the lounge area for two days when you are staying one night so you can eat breakfast two mornings. We have always booked the CL when we booked the room so I can't answer your third question. You will love the PBH, what are your dates? We will be there Nov. 5-Nov. 9, after a short stay at WDW for the F&W festival. Have a great trip.
Those are the same days that my mother and I will be there (11/5 - 11/9). We are staying club level too and can't wait! One week from now. Wow!
 

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