JudyS
Disney Lover, DVC Member, and Timeshare Fan!
- Joined
- Jan 13, 2000
My husband and I bought discounted Park Hoppers, hoping that the full gate price of the Park Hoppers could be applied to Annual Passes.
Today, we used our discounted Park Hoppers to enter Epcot, and then went to Guest Relations inside Epcot to do the upgrade.
First, we asked if the Park Hoppers could be applied to the cost of an Annual Pass renewal. We were told that tickets could not be used at all towards an Annual Pass renewal. However, the Cast Member said she could refund the price we paid for the Park Hoppers, since they had only been used for today, and apply the refund to the cost of an Annual Pass renewal. We said no thanks.
Instead, we asked to upgrade the Park Hoppers to new Annual Passes. The Cast Member said sure. But, the price she quoted us for the upgrade was the difference between the discounted price we paid and the cost of APs, rather than the full gate value of the Park Hoppers and the cost of APs. I asked if the value of the discounted Park Hoppers could "be bridged" to the gate price when calculating the cost of the upgrade. The Cast Member said no, only the "pre-arrival price" could be given as a credit when calculating the cost of the new APs. She said "bridging" was only done for adding additional days to a ticket, not when upgrading to an AP.
In the past, we were always given the full gate value when upgrading discounted Park Hoppers to APs. We did this last just last year -- March 2017. Is there a new policy about this, with only the discounted price being applied to Park Hoppers? Or, was this cast member misinformed and we should try again somewhere else?
TIA! (I checked the sticky on tickets, but couldn't find the answer to my question.)
Today, we used our discounted Park Hoppers to enter Epcot, and then went to Guest Relations inside Epcot to do the upgrade.
First, we asked if the Park Hoppers could be applied to the cost of an Annual Pass renewal. We were told that tickets could not be used at all towards an Annual Pass renewal. However, the Cast Member said she could refund the price we paid for the Park Hoppers, since they had only been used for today, and apply the refund to the cost of an Annual Pass renewal. We said no thanks.
Instead, we asked to upgrade the Park Hoppers to new Annual Passes. The Cast Member said sure. But, the price she quoted us for the upgrade was the difference between the discounted price we paid and the cost of APs, rather than the full gate value of the Park Hoppers and the cost of APs. I asked if the value of the discounted Park Hoppers could "be bridged" to the gate price when calculating the cost of the upgrade. The Cast Member said no, only the "pre-arrival price" could be given as a credit when calculating the cost of the new APs. She said "bridging" was only done for adding additional days to a ticket, not when upgrading to an AP.
In the past, we were always given the full gate value when upgrading discounted Park Hoppers to APs. We did this last just last year -- March 2017. Is there a new policy about this, with only the discounted price being applied to Park Hoppers? Or, was this cast member misinformed and we should try again somewhere else?
TIA! (I checked the sticky on tickets, but couldn't find the answer to my question.)