Rainforest Cafe 16 oz beer not 16 ounces

[Rash]

My wife ordered a beer at RF Cafe, was asked 16 or 20 oz? She chose 16. I ordered a 12 ounce bottled beer, was given a glass with it. When they brought the beers I noticed that the glasses were the same size, so when I poured my beer I expected the glass would only be 3/4 full. Nope. Filled up to exactly where my wife “16 oz” beer was. Asked the waitress, she had no explanation, just asked if we wanted my wife’s beer “topped off”. I said I doubt you can add 4 more ounces. Anyone else have this occur?

 

[Timhags]

Lol. Topped off after she finished it I hope.

 

[MinnieMSue]

Wow. That’s shady. I would have asked for it to be topped off after she drank it.

 

[glocon]

It would have been interesting to show that to a manager and see what they had to say about it.

 

[SteveH]

It's flat out fraud, but it happens all the time. In the Bar trade there are a thousand ways to take your money. It just starts with the glass.

 

[Gino USMC]

I would have shown it to a manager. Maybe they would have comped your drinks.

 

[UncleMike101]

That increases the already ridiculous Disney markup by another 25 percent.
But, considering the current money grabs going on at Disney I'm not the least bit surprised.

 

[Laura's Dad]

Actually, Landry's restaurant group runs Rainforest Cafe. I would complain to them.

 

[UncleMike101]

Actually, Landry's restaurant group runs Rainforest Cafe. I would complain to them.

Yup.....
I forgot about that...

 

[sponica]

Out of curiosity, what type of beer did she order? I know for some higher ABV brews, the "small" size is smaller.

 

[Mackenzie Click-Mickelson]

I do think it's at least common for beer on draft to not be poured liquid-wise to the top because of the foam/head of the beer. It's possible their 'pint' glass is not a true 16oz glass to begin with.

Looked it up because I thought that was more the case and found the following information: "A 14.5 oz. pour in a 16 oz. glass is standard (this allows for head). A 10 oz. pour is typically standard for beers with an alcohol content of 7% or higher."

Just as a notation this isn't something exclusive to Rainforest Cafe. It's part of the industry that varies from place to place in what you actually get (like it or not).

 

[Moliphino]

Out of curiosity, what type of beer did she order? I know for some higher ABV brews, the "small" size is smaller.

In that case they shouldn't be asking if you want 16 or 20oz, though.

 

[sponica]

In that case they shouldn't be asking if you want 16 or 20oz, though.

sometimes people go on autopilot. I had to ask people if they wanted "batteries with that" toy and I would end up asking it with non battery operated toys...
It's more likely RFC has glasses that look like pints but have a thicker bottom.

 

[DLgal]

https://www.quora.com/Beer-Why-do-m...oz-pints-and-get-away-with-calling-them-pints

This is very common.

This is why you ALWAYS choose the 20oz. They have to use a larger glass for that one and will give you the 20oz.

 

[Lisa F]

they should just call it "small" and "large" and not identify it by oz if it's not actually the number of oz they say it is.

 

[Mackenzie Click-Mickelson]

In that case they shouldn't be asking if you want 16 or 20oz, though.

It depends on the establishment. Sometimes they have a completely different size listed sometimes they don't.

I'm surprised people haven't run into this before. Maybe it's just the whole "now you know" type thing.

To use an example Old Chicago. Locally on the menu it has an astrisk on some of the beers. That astrisk denotes a different liquid pour. For example a beer you may be ordering if listed as a "pint" in terms of the cost (the menu mostly lists prices for pint or tall) and size of glass (unless denoted otherwise) but because of the higher alcohol content or because it's classified as a very specialty beer it's poured as a 10oz even though it may be in a 'pint'-sized beer glass. Sometimes though like I said the establishment doesn't make a notation on this. Sometimes establishments adhere to serving beer in the glass it was designed for and sometimes not. I can order a Guinness and get it in the specialty glass as it was designed for at one place but not at another place.

 

[hereforthechurros]

It depends on the establishment. Sometimes they have a completely different size listed sometimes they don't.

I'm surprised people haven't run into this before. Maybe it's just the whole "now you know" type thing.

To use an example Old Chicago. Locally on the menu it has an astrisk on some of the beers. That astrisk denotes a different liquid pour. For example a beer you may be ordering if listed as a "pint" in terms of the cost (the menu mostly lists prices for pint or tall) and size of glass (unless denoted otherwise) but because of the higher alcohol content or because it's classified as a very specialty beer it's poured as a 10oz even though it may be in a 'pint'-sized beer glass. Sometimes though like I said the establishment doesn't make a notation on this. Sometimes establishments adhere to serving beer in the glass it was designed for and sometimes not. I can order a Guinness and get it in the specialty glass as it was designed for at one place but not at another place.

Right beers can be served in all types of glasses and sizes. Higher ABv are usually in a Snifter style glass at 10 oz. But these ounces/pours and type of glasses are almost always notated on the menu. At Rainforest Cafe I have to imagine it was domestic beer offered at the 16 or 20 oz. sizes but regardless of how it was framed, the person ordered 16 oz. and received 12. Not cool.

 

[Mackenzie Click-Mickelson]

Right beers can be served in all types of glasses and sizes. Higher ABv are usually in a Snifter style glass at 10 oz. But these ounces/pours and type of glasses are almost always notated on the menu. At Rainforest Cafe I have to imagine it was domestic beer offered at the 16 or 20 oz. sizes but regardless of how it was framed, the person ordered 16 oz. and received 12. Not cool.

We've already gone over this though (see earlier comments regarding foam/head aspect, etc); it may not be you were understanding what I'm saying because it's not about 'beers can be served in all types of glasses and sizes'.

I would say if people are really really really interested they could conduct their own field study. At places they go where they order beer, order both draft and then order bottle every time and measure each and every time over multiple establishments to compare the two. I'm guessing people will find inconsistencies all over.

 

[bumbershoot]

Either the Mariner or Seahawks stadium got in trouble over this sort of thing a few years back, and had to change their cups.

I’d take it to Landry’s.

 

[Darklord77]

It's flat out fraud, but it happens all the time. In the Bar trade there are a thousand ways to take your money. It just starts with the glass.

Yup. Watch Bar Rescue on the Paramount Network. You really see how bars are able to squeeze more profit out of you with every drink they pour.