BridgetBordeaux
DIS Veteran
- Joined
- Jun 27, 2008
There have been news items of some compromised Disney accounts in the past few days.
People here have been reporting strange FP change emails as well.
See this..... https://www.disboards.com/threads/h...l-are-park-hours-officially-changing.3779679/
I set up my Disney+ account before Nov 12th and used my "favorite" email and used a unique password.
Once the news hit, I waited until yesterday to change my credentials.
Wow------was I mad!
First, they stored the credit card info and will do so for the next 36 months since I paid for a 3 year contract and they assume I will auto-renew.
Second- I changed my pw and that changed my MDE password to be the same thing---not safe
Third- I tried to change the Disney+ related email address and that would have force a change to all Disney accounts.
This is ridiculous! We should not be having all these accounts with the same email and pw.
I called both Disney (MDE) and Disney+ (888-905-7888).
I was on hold with Disney+ for 90 minutes, from 630am to 9am.
I asked both teams to pass on my objection up the chain of command......they need to cease the common email and password policy.
Also you can not delete the cc info....only change it.
I actually dug up a Tire store credit card serviced by a national bank and I changed the cc stored to this one. It only has a 2000 limit and I never use it. The system actually accepted it.
This is the first time in my life I had 2 Disney products......and had no idea they would be using the same email/password access.
Please contact Disney and tell them they need to stop forcing a common email and pw across all their products. It is bad for credit safety/identity reasons.
People here have been reporting strange FP change emails as well.
See this..... https://www.disboards.com/threads/h...l-are-park-hours-officially-changing.3779679/
I set up my Disney+ account before Nov 12th and used my "favorite" email and used a unique password.
Once the news hit, I waited until yesterday to change my credentials.
Wow------was I mad!
First, they stored the credit card info and will do so for the next 36 months since I paid for a 3 year contract and they assume I will auto-renew.
Second- I changed my pw and that changed my MDE password to be the same thing---not safe
Third- I tried to change the Disney+ related email address and that would have force a change to all Disney accounts.
This is ridiculous! We should not be having all these accounts with the same email and pw.
I called both Disney (MDE) and Disney+ (888-905-7888).
I was on hold with Disney+ for 90 minutes, from 630am to 9am.
I asked both teams to pass on my objection up the chain of command......they need to cease the common email and password policy.
Also you can not delete the cc info....only change it.
I actually dug up a Tire store credit card serviced by a national bank and I changed the cc stored to this one. It only has a 2000 limit and I never use it. The system actually accepted it.
This is the first time in my life I had 2 Disney products......and had no idea they would be using the same email/password access.
Please contact Disney and tell them they need to stop forcing a common email and pw across all their products. It is bad for credit safety/identity reasons.
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