RotR Planning & Daily Boarding Group Discussion - *CLOSED*

[prettypatchesmsu]

When you get dumped from line to a FP return, do you miss anything in the regular queue by having to go through the FP line queue? Just curious if you miss something cool by having to enter that way. Miss part of the experience kind of thing.

 

[Fido Chuckwagon]

Just a thought- if they distribute all the boarding group numbers when people enter the park but don’t start the ride until 8am then there would be less chance that someone could get more than one boarding pass.

I mean, they could literally add like two lines of code that prevent a person from getting more than one BG in a day. I can’t understand how their tech team is so bad at this.

 

[DGsAtBLT]

I mean, they could literally add like two lines of code that prevent a person from getting more than one BG in a day. I can’t understand how their tech team is so bad at this.

I'm not convinced they want to limit it totally. Nothing else in the parks functions like that. Grabbing another group upon exit is entering the line again, provided the line is open. It's the same concept as someone being able to snag a 2nd Flight of Passage FP once they've used their first, or jumping into the stand by line once they exit.

 

[birostick]

When you get dumped from line to a FP return, do you miss anything in the regular queue by having to go through the FP line queue? Just curious if you miss something cool by having to enter that way. Miss part of the experience kind of thing.

You only miss some of the resistance gear. You dont miss anything meaningful at all, its just a shorter queue

 

[Fido Chuckwagon]

Take it for what it's worth. But here's a tweet from WDW Guest Service:

https://twitter.com/x/status/1203360878667747332

If anyone’s 60 day fastpass day is tomorrow, make sure you get it done before 8 am...

 

[DGsAtBLT]

If anyone’s 60 day fastpass day is tomorrow, make sure you get it done before 8 am...

Absolutely lol! Move quickly in that hour before the chaos occurs.

 

[Fido Chuckwagon]

I'm not convinced they want to limit it totally. Nothing else in the parks functions like that. Grabbing another group upon exit is entering the line again, provided the line is open. It's the same concept as someone being able to snag a 2nd Flight of Passage FP once they've used their first, or jumping into the stand by line once they exit.

I guess, but then that seems like a silly decision when they are running out of boarding passes before the park’s opening time. If they really do what they are saying they are going to do tomorrow this won’t’ be an issue, because nobody’s getting a second BP if they release the all at 8, but for the other days of the week limiting people to ride per day when the ride is hitting capacity a minute after park opening seems like a no brainer to me.

 

[Asalligo]

Arrived at 730am mistakingly thinking the park opened at 9. Got boarding group 98, just waiting to see if they get to me before close. Was down again for a while and just started again. Lots of people at guest services yelling.

 

[Magnoliafan]

Arrived at 730am mistakingly thinking the park opened at 9. Got boarding group 98, just waiting to see if they get to me before close. Was down again for a while and just started again. Lots of people at guest services yelling.

What are they yelling about? Are you able to hear specific complaints?

 

[DGsAtBLT]

I guess, but then that seems like a silly decision when they are running out of boarding passes before the park’s opening time. If they really do what they are saying they are going to do tomorrow this won’t’ be an issue, because nobody’s getting a second BP if they release the all at 8, but for the other days of the week limiting people to ride per day when the ride is hitting capacity a minute after park opening seems like a no brainer to me.

They're only running out before opening time because it wasn't actually the opening time and if people got 2 BGs they had already gotten a ride in though. I still think it's annoying they have such a huge difference between actual and posted opening, whether they've done it in the past or not. That would be my biggest gripe with the running out before opening.

 

[unveilmyeyes]

Any idea how they handled recoveries the first day? Were they automatic or did you have to talk to someone in person at the very end of the day?

Automagically added to your MDE account - you can view in the app. You would also receive an email. It’s instant and happens fast. If you were entitled to it and don’t see it, it’s likely user error. Obviously you can check with Guest Relations too.

 

[rteetz]

Any idea how they handled recoveries the first day? Were they automatic or did you have to talk to someone in person at the very end of the day?

It was automatic. FP and ticket put onto your account.

 

[Asalligo]

What are they yelling about? Are you able to hear specific complaints?

Yes, one woman yelling that she had no way to know the park was going to open early and that when she arrived the boarding passes were already gone. Sounded like they were unable to provide her any compensation. Not sure what she wanted.

 

[The Pho]

Any idea how they handled recoveries the first day? Were they automatic or did you have to talk to someone in person at the very end of the day?

I suggest talking to somebody. It should be automatic but it doesn’t always work.

 

[Tink1987]

Sorry if this has already been posted - I haven’t had chance to read the posts today. This has gone up in Yacht Clubs entrance.

 

[CT Disney]

I think when you remember you're virtually standing in line, the need to have a very flexible day makes sense. It's not as if those who cannot ride until the late afternoon or evening would have been any better off with a physical stand by line. They still wouldn't have made it on.

Not necessarily on the bolded part because everyone's line-tolerance is different. With VQ, as a poster mentioned earlier, there is no pain-point. People with younger kids may not get in a 4-hour stand-by line, but they will get in a boarding group because...why not? The poster above mentioned that he'd gotten to the park two hours before park opening and his return time ended up conflicting with candlelight processional plans. That's a lot of hours to wait to ride when you get there two hours before opening. I can't imagine that a stand-by line would have been as long of a wait.

Of course they could have chosen not to get into it, or chosen to leave it, but nobody is forced to go back for their boarding group either if other plans are more important.

I think the big issue here is ADRs. You need to make a decision on those "other plans" 24 hours prior to avoid ADR cancellation fees. Their other plans may be less important than riding ROTR, but are you willing to pay a fee of $10 per person to ride the brand new ride? Most people will probably avoid the financial penalty.

The frustrating part of all of this has been the up and down of the attraction, which seems to be what's causing a good chunk of the wait times. Disney really should have been upfront and called this a soft opening, they should have made it crystal clear that this thing is going to have down time throughout the day (not left that to media people and fan sites), and they could have saved themselves a bunch of the compensation as well.

I totally agree with this

 

[Baby Groot]

I’m glad I went a couple of weeks ago. As much as I’m looking forward to it one day, no ride is worth this kind of hassle and confusion. I feel for infrequent visitors trying to do it who do good planning then Disney changes things with no warning.

 

[TrolleyTrouble2713]

Take it for what it's worth. But here's a tweet from WDW Guest Service:

https://twitter.com/x/status/1203360878667747332

Okay so tomorrow is going to be a disaster, now it remains to see if my Sunday in the park will also be a disaster.

 

[wareagle57]

Automagically added to your MDE account - you can view in the app. You would also receive an email. It’s instant and happens fast. If you were entitled to it and don’t see it, it’s likely user error. Obviously you can check with Guest Relations too.

It was automatic. FP and ticket put onto your account.

Thanks. I asked an empty Guest Relations tent on the way out and they told me it was a case by case basis and I’d have to be here at the end of the day. I didn’t think that sounded right. So I’ll either go back if it looks like they’ll get to me tonight, or just ride it tomorrow, and stay home to watch the Badgers hopefully crush the buckeyes enough to knock them out of the playoffs.

I did not expect to be riding this 4 days in a row or wanting to, but it really is that good. Disney really knocked this one out of the park. I’m not sure we’ll see anything more impressive than this for the next 20 years.

 

[DGsAtBLT]

Not necessarily on the bolded part because everyone's line-tolerance is different. WithVQ, as a poster mentioned earlier, there is no pain-point. People with younger kids may not get in a 4-hour stand-by line, but they will get in a boarding group because...why not? The poster above mentioned that he'd gotten to the park two hours before park opening and his return time ended up conflicting with candlelight processional plans. That's a lot of hours to wait to ride when you get there two hours before opening. I can't imagine that a stand-by line would have been as long of a wait.




I think the big issue here is ADRs. You need to make a decision on those "other plans" 24 hours prior to avoid ADR cancellation fees. Their other plans may be less important than riding ROTR, but are you willing to pay a fee of $10 per person to ride the brand new ride? Most people will probably avoid the financial penalty.



I totally agree with this

Personally if an ADR conflicted with a BG time and I wanted to cancel it, I would go to guest relations to cancel it and politely insist they waive the fee and why. IME they're pretty good about that, but not a guarantee of course.

When I hear someone say they got to the park 2 hours before opening and their boarding group still wasn't called until hours and hours later (and then it broke down again), to me that says major issues with downtime and not running at full capacity, not necessarily a huge amount of people in "line" in front of them. I still think a stand by line would have been so much worse, how many times would it have been cleared by that point in the day because of breakdowns? Maybe they could have gotten lucky and jumped back in right after it opened with a stand by line, but none of it is predictable and requires flexibility and little to no plans.