Rise of the Resistance BOARDING GROUPS Superthread Part 1 *No Ride Spoilers Please* *PLEASE READ POSTS 1-4*

[sammybk]

We decided at the last minute to try today going with our toddler at opening and practice getting a boarding group. We parked at the Fairfield by about 7:10am, were in line a few minutes later and inside the park by 7:30.

We hung out at the train station on Main Street until rope drop and hopped on the first train to keep our toddler occupied and happy. We followed suggestions to monitor the second hand on a smart watch.

At 8:00:00 sharp, clicked into the ride of the resistance banner from the app home screen. Was able to immediately join a boarding group. Pulled #12 (first one for today) while in the New Orleans Square station. Rode trains and Fantasyland rides until around 9:30 to check on ROTR.

Wife went in just after groups called and we grabbed a baby swap for me to come back. It took her about 30 minutes line+ride.

By the time I came back it was around 10:20am. Was in the final line to load a ride vehicle and they turned lights on and walked everyone out. At that point it was about 15 minutes in, and then another 15 minutes out waiting.

We were both reissued fast passes. I got to go on finally as soon as it reopened after the first breakdown - around 12:10. My wife tried to press her luck and ride again with her elicit fast pass, but it broke down on her after 2 minutes into the experience. She was issued two more new fast passes. We decided to call it a day and get the kid home for nap time at 1pm.

Feel incredibly lucky we both got on having been visiting with 1 year old. The CM were in good spirits on the ride rolling with the breakdowns and ad libbing. A highlight was getting to see the first order breakroom when getting walked out backstage.

 

[Tinkerbell19672]

I appreciate all the help in getting into a BG. I will be there next weekend and excited to try to ride. But it seems like people are starting to post spoilers here . Mentioning staging areas or whatever else. I don’t want to know anything about this ride before I go and I’m finding myself skimming through so I don’t read anything that will spoil it.

 

[JPTexan82]

They can't do this legally, in fact even their current setup violates the fine print on your ticket that says valid for unlimited use of all attractions, except arcades.

The way around it legally, back up boarding group.

 

[CastAStone]

If it stays up they have a good shot at making it through all the regular groups.

If.

 

[Mathmagicland]

I appreciate all the help in getting into a BG. I will be there next weekend and excited to try to ride. But it seems like people are starting to post spoilers here . Mentioning staging areas or whatever else. I don’t want to know anything about this ride before I go and I’m finding myself skimming through so I don’t read anything that will spoil it.

I don’t think that is a spoiler - @sammybk mentions being walked out backstage after the ride stopped, and in process he saw off-stage areas such as a cast member break room. That is not part of the attraction.

 

[CastAStone]

I appreciate all the help in getting into a BG. I will be there next weekend and excited to try to ride. But it seems like people are starting to post spoilers here . Mentioning staging areas or whatever else. I don’t want to know anything about this ride before I go and I’m finding myself skimming through so I don’t read anything that will spoil it.

Attn all: There is a Spoiler flag you can use!
Anything after the boarding group line merges with the FastPass line, please consider as a spoiler!

 

[socaldisneylover]

If it stays up they have a good shot at making it through all the regular groups.

If.

Oh....don't worry about that. They'll probably do whatever is necessary to get through the guaranteed groups, because otherwise it's going to cost Disney money.

 

[CastAStone]

Oh....don't worry about that. They'll probably do whatever is necessary to get through the guaranteed groups, because otherwise it's going to cost Disney money.

At DHS if it’s been close they’ve been pushing it but they have been willing to call it if needed.

 

[montreid]

At DHS if it’s been close they’ve been pushing it but they have been willing to call it if needed.

Like the other day - it was horrible - recovery to almost 1/2 of the regular groups.

 

[socaldisneylover]

Like the other day - it was horrible - recovery to almost 1/2 of the regular groups.

I am finding it hard to believe that they are EVER going to get it together enough to operate this attraction without boarding groups. One would think that they are improving, and people here keep mentioning that by closing early every night, they're able to work on fixes, and improve reliability.

Well, obviously that isn't happening in Orlando, and as evidenced by the fact the 3rd day at Disneyland looks like the worst so far, it's more or less a crap shoot whether each day will be good or bad in terms of getting through boarding groups.

I think that as the weeks and months go by, without any improvement in the running of this attraction, the bad press is going to damage the glowing reviews of the ride. Sure, it's this mind blowing, revolutionary attraction.....that you'll be lucky if you actually get a chance to go on it.

I'm guessing there has yet to be a day at WDW where the attraction did not go down at least once.

 

[gottalovepluto]

I wish they were letting us out of the line and offering us a return anytime fast pass or letting us show our boarding group scream shop and that is not what is happening. There is literally no one coming out of the line the line is not being evacuated currently I am just passed the waterfall and they are telling us we cannot leave her we will not be able to ride again. I’m very frustrated by this mixture of information in the fact that we’ve been here almost 2 hours

Complain. Hit up Twitter. Tell City Hall. There is no reason for that policy to find 2 hours as an acceptable amount of time to leave guests waiting in a line that does not move.

Disney needs to change this specific procedure and they will only do that with enough complaints. People should be getting a return FP just like all the other rides when they malfunction. They don’t make everyone wait in Indy for 2 hours when it breaks.

 

[gottalovepluto]

Oh....don't worry about that. They'll probably do whatever is necessary to get through the guaranteed groups, because otherwise it's going to cost Disney money.

How would it cost Disney money? They don’t comp people with jack when rides go down...

 

[otten]

How would it cost Disney money? They don’t comp people with jack when rides go down...

May DHS anyway they have been comping people with one day park hopper tickets if they are in a regular boarding group that doesn’t get called.

 

[gottalovepluto]

May DHS anyway they have been comping people with one day park hopper tickets if they are in a regular boarding group that doesn’t get called.

Wow! I’d be hoping my BG wasn’t called at DL if DLR got generous like that!

(I’m not really a SW fan obviously )

 

[franandaj]

I've been reading this thread on and off since Friday and finally I got to the end! Every time i was close another three to eight pages would pop up!

Another local AP holder here. Thanks to everyone who are sharing their experiences. I've been "playing along from home" the last two days. I feel like I've got a pretty good handle on the process.

I did get to ride during the previews so I'm in no rush to get out there at rope drop and face the current madness. Plus I leave for WDW in two weeks and have two days there where I plan on riding.

But here's something to add to the discussion of how AP holders will react. I have never made a rope drop from home, only if I was staying on property (VGC owner as well). But I have already made plans to come out in late February after I get back from WDW to try the BG process. I even made a 9:10 reservation at Carnation. The park opens at 9AM that day so we will do the BG crazy and then sit down for a nice breakfast while we either wait for our BG or ride something else and go home.

I'm only one person (OK I'm bringing two others with me) but this process is bringing me to do something I have never done before. I'm usually a "stroll into the parks in the afternoon, ride a couple things, shop a bit, get a bite to eat, maybe a drink, and go home" kind of person.

I'm hoping that most of the AP folks are over the hype in a month and on a weekday to boot. We'll see, but I'm curious to hear how the weekdays go this week!

 

[DGsAtBLT]

So, I guess it's a good thing we didn't get a BG this morning after all, seeing the absolute cluster that this ride has been today.

All these people with BG have essentially wasted their entire morning waiting in a line for a broken ride to come back up, or leaving, and coming back, just to wait MORE while the ride is down again, etc. And I'll be surprised if they even get through the "guaranteed" BG numbers today. I wonder what the guest recovery will be for people whose BG numbers below 82 are never called.

How is this better than just having a standby line again? Seems either way, many people have dedicated literally hours to this ride today with nothing to show for it.

The issues today have to do with the poor reliability of the attraction.

The virtual queue and BGs are still better than a regular standby line here, because when it goes down and stays down, or is up and down all day long, Disney has the ability to insure the fewest number of guests are stuck in a queue and nobody new is entering and wasting time. It also stops a major (and dangerous) crowd forming outside the attraction waiting for it to come back up. The virtual queue makes it so Disney is not clearing what could potentially be hours and hours worth of people multiple times a day.

What Disney should be doing, and to my knowledge what they have been doing in DHS is issuing recovery FP when they clear the line. I would be upset if they’re not doing that, but again that’s not really a BG issue that would be fixed with stand by.

I just don’t understand how anybody can look at this rides operations on both coasts and think, hmmm, I’d like to take my chances with a regular line here. No thank you.

 

[socaldisneylover]

I just don’t understand how anybody can look at this rides operations on both coasts and think, hmmm, I’d like to take my chances with a regular line here. No thank you.

The ride's reliability is a complete and utter disaster. I agree with some insiders who believe that it will be a recurring issue for the duration of this attraction. I am beginning to doubt whether they will ever be able to operate it like a regular attraction, since it seems like there is no rhyme or reason to when or how many times it's going to crash each day. Every time there appears to be some improvement at WDW, there's a horrible day where the ride takes two steps back, and after 6 weeks of operation, the improvement in getting more people through is minimal.

 

[DLgal]

The ride's reliability is a complete and utter disaster. I agree with some insiders who believe that it will be a recurring issue for the duration of this attraction. I am beginning to doubt whether they will ever be able to operate it like a regular attraction, since it seems like there is no rhyme or reason to when or how many times it's going to crash each day. Every time there appears to be some improvement at WDW, there's a horrible day where the ride takes two steps back, and after 6 weeks of operation, the improvement in getting more people through is minimal.

At some point, you have to wonder if they will just scrap the trackless vehicles and carve a track into the darn thing.

The tech behind this ride is clearly not ready for prime time.

 

[nutshell]

So many the cup is half empty types around here. Disney is working on it. Things will be fine. Patience.

 

[Aurora0427]

Absolutely. The announcements in the ride for the 2 hours plus we were in line and not able to leave without giving up our BG for the day, all said ask a CM for questions. They were not ever in our area of the line ever in two hours.

I cannot believe they are making everyone wait in line for two plus hours. That is unbelievable. So not only do you have to stress out about getting a BG, you then have to worry about the ride going down while you’re waiting to board! If the ride is down over 60 minutes, the humane thing to do is evacuate the line and give everyone a FP to return. Really really crappy of Disney.