Cruise and Theme Park Operational Updates due to Coronavirus

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Man, Universal opening must have caused some people to lose it a bit. Disney doesn’t have to respond to Universal. They can stay closed for the rest of the year if they wanted to. They could open without an annoucement if they wanted to. They don’t owe anyone an immediate announcement just because Universal made an announcement.

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First, the only reason we got this statement today is because everyone is complaining about their lack of communication. I don't think this is going to help them on that front because it didn't communicate any tangible info.

Second, I find it interesting the groups that weren't addressed in the post. That would be season pass holders, DVC owners and locals. Makes me think that that opening the parks without the resorts at first is what they are currently planning on and they are trying to prepare people with hotel reservations for that.
 
No matter how justified or not we think Disney’s handling of this is, one thing has been made crystal clear, certainty isn’t going to happen. They could throw their doors open with no warning without resorts, they could keep people hanging on cancelling week by week and still not open for months.

If this doesn’t work for your plans or your life, cancel. Don’t expect different from Disney right now they have proven time and time again during this what to expect.
 
They cannot win. They are going to piss people off no matter what.
Exactly. They’re going to open too early for some people and too late for others. Some will accept that they’re closed “indefinitely” while others want to know an exact date of when they’re reopening. When they do reopen, some will be happy to have whatever experiences they will provide, while others will want it to be back to 100% normal right off the bat. People are always going to feel slighted, especially on these forums, when they see their trips get cancelled but other people’s trips will get to go ahead. It’s a no win situation for them right now, but in the long run, it will all be fine. I don’t think there is anyone, especially on these forums, that is going to stop loving or visiting or giving their money to Disney because of how they’re handling this. Yes, it might impact a trip this summer and people may decide to go to a beach or go to UO, but they will be back.
 
So we're upset if Disney says nothing.

We're upset if Disney says something.

If they don't have a date, what do you all want them to say? They are basically warning you, plan at your own risk, but due to Covid your plans can be disrupted at any given moment.

Anyone with trips planned the rest of this year should be going in with that mindset already.
I have that mindset for May 2021!
I think we do understand this. But the continued vagaries and nothing speak they keep putting out there feels a little arrogant and disconnected
 
No matter how justified or not we think Disney’s handling of this is, one thing has been made crystal clear, certainty isn’t going to happen. They could throw their doors open with no warning without resorts, they could keep people hanging on cancelling week by week and still not open for months.

If this doesn’t work for your plans or your life, cancel. Don’t expect different from Disney right now they have proven time and time again during this what to expect.
And to add to that, yes it’s frustrating but Disney also has so many moving pieces than universal. No doubt Disney has plans ready to go it’s just pulling that trigger is hard.
 
I guess that’s why I got myself worked up. Something seems fishy to me. They may not wait til nba is done to open, but I think it’s the negotiating with them that is holding up their announcement.

I agree with both of you. Something Just doesnt seem right this time.

First off we now have confirmation UO is opening June 5th WITH Volcano Bay. Second, I dont believe for a second Disney Execs didnt know UO June 1st date BEFORE yesterday. I am sure Disney knew their opening date at least a couple of days back if not more. I have been following Disney and Universal for years and "most" of the times they are in sync on everything they do.

Yes we all know DIsney much bigger operation and will take more time but was Disney not ready for this? Perhaps they didnt think Florida would open this quickly?

I just dont know its very interesting this time around.

Of course just speculating and venting.
 
I think we do understand this. But the continued vagaries and nothing speak they keep putting out there feels a little arrogant and disconnected

I disagree, I think they are handling it as well as they can for not having a date for everyone.

Like everyone above said, they can't win! :)
 
First, the only reason we got this statement today is because everyone is complaining about their lack of communication. I don't think this is going to help them on that front because it didn't communicate any tangible info.

Second, I find it interesting the groups that weren't addressed in the post. That would be season pass holders, DVC owners and locals. Makes me think that that opening the parks without the resorts at first is what they are currently planning on and they are trying to prepare people with hotel reservations for that.
Yeah, that's just as vague as everything else they've said.
 
Man, Universal opening must have caused some people to lose it a bit. Disney doesn’t have to respond to Universal. They can stay closed for the rest of the year if they wanted to. They could open without an annoucement if they wanted to. They don’t owe anyone an immediate announcement just because Universal made an announcement.

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They don’t owe most ppl, but ppl can also choose to spend their money elsewhere. I think they do owe their DVC owners much more transparency than what they’re getting now.
 
Thankfully, after being a fan for years, I can decipher Disney-speak:

"While we’re currently accepting reservations starting in July 2020 at both resorts, as this situation evolves, timing may continue to shift."

= Just because we are starting resort reservations on July 1st, that does not mean July 1st is the date reservations will actually start. We may continue the rolling cancellations throughout July. Or, start reservations in June, but locking them to stay within capacity limits. In other words, it's a non-statement meant to take space in this page.

"As we continue to follow guidance from government and health care officials regarding how we’ll be able to reopen our parks and resorts in a responsible way, we may also need to make real-time adjustments to booked experiences, park tickets and park passes."

= We may continue to cancel packages, cancel your dates and extend your park tickets through the end of the year, and cancel your after-hour events, such as Villains, all at the last minute possible.

There ya'll go! Wish we had a date like the Universal fans....
Exactly...it's like their whole PR team is just constantly sending out very vaguely worded memos telling us absolutely nothing, but please don't be frustrated or upset with us....well if you'd respect us enough to at least attempt to get out real info. that'd probably go over better.
 
I disagree, I think they are handling it as well as they can for not having a date for everyone.

Like everyone above said, they can't win! :)

I think a big win for them has been really easy refunds and cancellations, automated ticket extensions, and I believe automated refunds of cancelled extras.

Between the pain in the butt point renting has been during this, and how easy Disney has made everything I will happily pay a premium for Disney next time.
 
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