DVC OWNER NO REFUND

I'm sorry but other than the owner being nice and refunding part or all the $$, you signed a no-refund contract and the email clearly says "refund if they are able to resell the points", which probably did not happen because of the Covid or the points expired already. I believe with those 2 facts, you will not win even if you do challenge the charges.
 
I'm sorry but other than the owner being nice and refunding part or all the $$, you signed a no-refund contract and the email clearly says "refund if they are able to resell the points", which probably did not happen because of the Covid or the points expired already. I believe with those 2 facts, you will not win even if you do challenge the charges.

lol. Of course she would win a chargeback. There are tons of posts on the David’s rental page that say credit card companies rule in favor of the consumer because they purchased a product (accommodations) that was not delivered through no fault of the buyer.

these are people that paid 8-11 months prior to the reservation

OP: seriously consider a chargeback....
 
lol. Of course she would win a chargeback. There are tons of posts on the David’s rental page that say credit card companies rule in favor of the consumer because they purchased a product (accommodations) that was not delivered through no fault of the buyer.

these are people that paid 8-11 months prior to the reservation

OP: seriously consider a chargeback....

Except they offered to look for alternative dates for her.
 
Except they offered to look for alternative dates for her.
Do we know why those dates won’t work? I’m curious? Wide open availability as far as I can see.
 


Disney and DVC will not get involved with a rental situation.

You really do not know for sure the owner is double dipping the points. No guarantee they got points refunded by DVC and unlikely they would be able to re-rent them even if they did. Much more likely the points will expire unused.
Bad situation.
 
Are you the owner in question? Just asking for a friend...

No just an owner that is out a large chunk of cash and who sees no point is discussing the finer details of a contract that is legally binding.

The people who have received refund have either been from owners who can afford those refunds or through charge backs to a intimederary like davids.

My point was that verbally bashing the owner.... when as you stated they could be watching here is just plain silly and is not going to help anything. This is business transaction not a friendship circle.

But i appreciated your passive agressive sarcasm.. made me smile.
 


I don't believe your emails are getting "lost" is spam for a minute. You lived up to your part of the contract, the owner didn't, you should have received a full refund.
Except the owner did live up to their side of the contract. Pretty much all dvc rental contracts I've seen have said the points are non-refundable. So their end of the contract would be to book the room. That's why there's a risk in renting DVC points. Covid presented a unique situation, but there are others who have had to cancel for illness, etc in the past and unless they got insurance they were out the money. That's why these rooms are selling at a discounted rate. As someone else said, you can pay more to get the room from disney, but then have much higher flexibility.

Do we know why those dates won’t work? I’m curious? Wide open availability as far as I can see.
I know they mentioned having 4 standard studios booked. If they would not . Standard studios are very cheap point wise and hard to get. Maybe the dvc owner doesn't have enough points to rent 4 studios pool view especially with the new borrowing rule or maybe the renter is unwilling to pay more for the additional points it would take or remove a day to make up the difference. I rescheduled my August trip which was booked in a standard studio and I had to lose a couple of days because the standard view had almost no availability and piece my stay together at 3 different resorts.
 
Except the owner did live up to their side of the contract. Pretty much all dvc rental contracts I've seen have said the points are non-refundable. So their end of the contract would be to book the room. That's why there's a risk in renting DVC points. Covid presented a unique situation, but there are others who have had to cancel for illness, etc in the past and unless they got insurance they were out the money. That's why these rooms are selling at a discounted rate. As someone else said, you can pay more to get the room from disney, but then have much higher flexibility.


I know they mentioned having 4 standard studios booked. If they would not . Standard studios are very cheap point wise and hard to get. Maybe the dvc owner doesn't have enough points to rent 4 studios pool view especially with the new borrowing rule or maybe the renter is unwilling to pay more for the additional points it would take or remove a day to make up the difference. I rescheduled my August trip which was booked in a standard studio and I had to lose a couple of days because the standard view had almost no availability and piece my stay together at 3 different resorts.

Granted I've only rented DVC through owner a handful of times, but the contract always has specified a location, unit description and dates. There is no refund for cancellations but it is my understanding the resort was closed and the OP did not cancel the stay.
 
Just an IMHO, if you are an owner and you rent your points and something like COVID happens, it is REALLY sleezy of you to expect the renter to absorb anything more than the MF's for the year you can't use the points. I mean, you have a claim that your points were tied up by the renter and you could not use them, but to PROFIT off of this? I have no words. Do the right thing.
 
lol. Of course she would win a chargeback. There are tons of posts on the David’s rental page that say credit card companies rule in favor of the consumer because they purchased a product (accommodations) that was not delivered through no fault of the buyer.

these are people that paid 8-11 months prior to the reservation

OP: seriously consider a chargeback....
A LOT harder when it's an individual and not a company like David's. It makes a big difference.
 
A LOT harder when it's an individual and not a company like David's. It makes a big difference.

That is my thought. And they were offered a chance to rebook the trip during resort open times.

But, I also agree that with the resort closed some level of refund is due, regardless of no refunds if there was nothing in their contract dealing with it. Even if it is a 50% regardless of re rental...legal or not.

Of course, the owner may not have funds and can only offer the points right now. I do think a renter needs some level of flexibility to work it out and hopefully they can.
 
For the OP: I am sorry this is happening, but if the owner did try to change your dates, I think that was actually really fair. The idea of doing point rental through DVC rather than through Disney is to get a discounted price on a really great resort (the fact that the owner reserved 4 standard view studios at BWV is really challenging already, must have been a lot of work for the owner to do this). So the price was really discounted compared to disney direct room rental (which is obviously refundable but way more expensive). But honestly, that is also the risk. Points expire after a certain time and after what has happened, sooo many rentals are available that it's very unlikely the owner would be able to rent points again. So I agree with others, offer to book at a different date and go. I don't think the owner should return the money if the points expire and if they can find another date for you. Really, that is the risk of renting points and also agreeing to non-refundable contract. And I myself have learned now to book only reservations that can be refunded because no one ever expected Covid. And if the contract was non-refundable, and owner offered to move the dates, I would jump on that so quickly to not lose money. Good luck
 
Just an IMHO, if you are an owner and you rent your points and something like COVID happens, it is REALLY sleezy of you to expect the renter to absorb anything more than the MF's for the year you can't use the points. I mean, you have a claim that your points were tied up by the renter and you could not use them, but to PROFIT off of this? I have no words. Do the right thing.
I think you need a little more info from the dvc owner's side of the story before you go ahead and call them sleezy. First off, if they work for disney in sales they most likely have been out of work for awhile and may not have the funds to provide a refund. And yes some people rent out their dvc to make a profit. Some people also rent it out when money is tight and times are tough and it is either that or sell. There may not be much more they can do and we also don't know what all they offered when trying to rebook the trip. They could have said well the boardwalk is full but these are the alternatives and the renter said no. Or said the options available cost more points so you would need to lose a day or two and they also said no. Or they could have only looked for what the renter asked for and not tried to find any other accommodations elsewhere. We don't know how accommodating both parties were to try to make alternate dates work and that seems important before throwing around insults.
 
My point was that verbally bashing the owner.... when as you stated they could be watching here is just plain silly and is not going to help anything. This is business transaction not a friendship circle.
Exactly how is the OP "bashing" the owner? By explaining that the owner has ghosted them? That they promised a refund by email even though their contract says otherwise and now won't respond to emails? That's "bashing"?
 
I think you need a little more info from the dvc owner's side of the story before you go ahead and call them sleezy. First off, if they work for disney in sales they most likely have been out of work for awhile and may not have the funds to provide a refund. And yes some people rent out their dvc to make a profit. Some people also rent it out when money is tight and times are tough and it is either that or sell. There may not be much more they can do and we also don't know what all they offered when trying to rebook the trip. They could have said well the boardwalk is full but these are the alternatives and the renter said no. Or said the options available cost more points so you would need to lose a day or two and they also said no. Or they could have only looked for what the renter asked for and not tried to find any other accommodations elsewhere. We don't know how accommodating both parties were to try to make alternate dates work and that seems important before throwing around insults.
I think that renting out $5000 worth of points without any contact information is sleezy. I think that ghosting a renter and not responding to emails is sleezy. They have the cash and don't want to be bothered by the renter. I guess there could be a some other reason for dropping off the face of the earth, but Occum's Razor says that the simplest explanation is probably the correct one.

Edited: FWIW, I do think that the OP may not have understood the ability of the DVC member to obtain replacement accommodations and may have insisted on 4 BWV standard view studios for 5 nights since that's what he contracted for. I have suggested to the OP that they need to be very flexible in replacing their reservation. But the OP can't be flexible now if the DVC member is ghosting them.
 
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I think you need a little more info from the dvc owner's side of the story before you go ahead and call them sleezy. First off, if they work for disney in sales they most likely have been out of work for awhile and may not have the funds to provide a refund. And yes some people rent out their dvc to make a profit. Some people also rent it out when money is tight and times are tough and it is either that or sell. There may not be much more they can do and we also don't know what all they offered when trying to rebook the trip. They could have said well the boardwalk is full but these are the alternatives and the renter said no. Or said the options available cost more points so you would need to lose a day or two and they also said no. Or they could have only looked for what the renter asked for and not tried to find any other accommodations elsewhere. We don't know how accommodating both parties were to try to make alternate dates work and that seems important before throwing around insults.
OK, fair, I don't know the details and if there was an offer to book them anywhere else then the renter should take that. Now is not the time to be renting out points for a profit though, so if no such offer was made, I think it is more than fair to say hey, you said you'd rent my points, COVID happened, I could have rented them before when you had them tied up by agreeing to rent, but now the market is soft so I can't and I am out MF's, so can you cover that? The OP should accept that gladly.
Keep in mind, the only points the owner is really in danger of losing are BANKED points, not current points, not borrowed points. We don't know any of the details there either. Also, I get what you are saying about not having the funds, but that that is equally true for the OP. I just hate seeing things like this. DVC, as a group, is better than that. I just see communication being cut off without a fair resolution and it doesn't have to be that way. It's a bad look and stories like this make it harder for all of us to rent and rent out points down the road when things go back to normal.
 
Just an IMHO, if you are an owner and you rent your points and something like COVID happens, it is REALLY sleezy of you to expect the renter to absorb anything more than the MF's for the year you can't use the points. I mean, you have a claim that your points were tied up by the renter and you could not use them, but to PROFIT off of this? I have no words. Do the right thing.
While I don’t condone making a profit from someone’s pain, I think you’re mistaken when it comes to the value of those lost points. It’s not just the annual dues but also what it cost that owner to purchase those points to begin with. I have no idea what the OP paid per point. I’m not going to attempt the math. And I don’t know what the owner paid for their DVC contract. For all we know, they took in less than they spent on those points. There are a lot of owners who rent their points just to recover their expenses. This owner could be one of them. Please don’t assume that anything over the cost of annual dues is a profit. It’s not.
 
OP, I see you said yesterday you were going to reach out again. I would suggest, if you hadn't already, focus on rebooking versus getting a refund. At this point I would guess you have better odds of getting rebooked than getting money back. I would also suggest taking anything that is available versus your desired (4) BWV std studios.
Hopefully the points used to make this reservation have some life left. OP i wish you luck on getting a happy outcome.
 

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