Who are the best onboard credit travel agents ?

We use a TA from a smaller co. They don’t offer any Disney rewards. Her firm does offer discounts and extras with other places. we have used her for about 20 years. She has planned sone incredible trips for us and is always responsive. I wouldn’t use anyone else.
 
Can anyone share roughly what kind of OBC you get with DU, and do they book other cruise lines? I'm thinking of using them the next time I book.
We just booked a RCCL and a Celebrity cruise today for 2023 with DU.
 
Dreams Unlimited. If you feel your assigned agent isn’t attentive request another one, although I’ve never had that problem. There is a list of agents and what they handle in this forum. It’s under the Disunlimited Podcast thread near the top of the forums list. Does Costco answer all your questions that come up or help you handle changes quickly? Dreams Unlimited does.
 
I have used dreams for a couple years now and have been happy with the service. As others have aptly noted, there can be responsiveness issues with any TA. But I have found that flagging and following up with a second email always will do the trick and they have never failed me when I wanted to book a specific voyage.
 
I love my Dreams agent! Any time you're working with a specific person there are going to be occasional lags in responsiveness because they are real people and have real lives like any of us, but she's gotten to know us over the years and been hugely helpful in a number of situations (including a last minute cancellation due to a positive COVID test).
 
We use Costco, which offers a Costco Shop Card for a whopping 8.5% of the base cruise cost instead of onboard credit. You have to spend the shop card at Costco, and since we're not regular shoppers there, we tend to spend it on gasoline at their pump, or electronics.

Since we're executive members, we also get an additional 2% back at the end of our member year. When you add this to the 10% onboard booking discount, it's like getting 20% off the cruise. Worth it for us.

One nice thing about Costco Travel is that you aren't limited to a single agent, so you can call them up at any time you want and talk to someone right away. Their call center is always open when DCL's call center is open. It can add to call waiting time, though, as you have to call them (& wait on hold to talk to them), then they call DCL while you're on the phone (& you have to wait for that). I've heard waits are bad when new itineraries are released, but have never booked via phone with them on a release day myself.

If you ever plan to use them and don't have a placeholder, I recommend just booking online via the DCL website, then transferring the booking (within 30 days) to Costco, as the savings are exactly the same whether you initially book through them or transfer the booking to Costco.
Does Disney still offer the 10% savings for onboard booking? There used to also be an onboard credit or some other kind of incentive correct?
 
Does Disney still offer the 10% savings for onboard booking? There used to also be an onboard credit or some other kind of incentive correct?
Yes, but currently only placeholders are available, you cannot book a specific cruise. No other benefits or credits.
 
We use Costco Travel. I have yet to find another agent that offers the same amount of money back and provides reasonable customer service when needed.
 
yet another vote for DU weve been going back and forth for weeks trying to figure out which cruise to take this year--we finally made our desicion yesterday so I emailed our agent at dreams what we were planing on

she got back a few hrs later saying she was out of the office already--she had plans for the night but would book first thing today
I was a little nervous since there was only one room OV room left on the deck we wanted--otherwise there were OV on deck 2 but we like to be up a bit higher
so this moring I get an email that was able to get evreything I asked for including main dining
the cruise is in sept of this year and I thought by now it would be full

love their service
 
I use and highly recommend Dreams Unlimited and specifically Chris V. Not only for the OBC, but the service is outstanding. Sure, you may get all kinds of shopping perks elsewhere, or % off. But when it's all said and done for me, "money is time and time is money." I email or call and almost immediately he is on it almost in that instant. I've been on the DIS for years and have no idea why it took me so long to actually reach out to them and see what they could do.
 

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