Annual Passes Resume April 13 (DVC) April 20 (General Public)

[Babsy]

I have more than an hour, and it's not moving......

I would try 1-407-939-7679 for new tickets or 1-407-934-7639 if you have existing tickets. (Numbers from Disney website.)

I'm on the 7679 number, but I have tickets already. I'm on hold. Should I hang up and call the other number? I'm not certain about giving up this queue.

 

[followthatmouse]

59 minutes!!!
… Edit … 45 minutes!!!

 

[Wings3496]

Phone wait is 167 minutes as of now

 

[Diana Lyn]

It seems like queue time doesn't accurately reflect real time. I just went from more than an hour to 54 mins to 43 minutes in less than 2 minutes.

 

[VandyZ]

I don't know that I was the first, but my page started with "more than an hour" 19 minutes ago and now I'm at 23.

Thanks! My bar is slowly moving. Probably at 1/8th of the way, it started with just a sliver.

 

[Araminta18]

Phone wait is 167 minutes as of now

What number? I still can’t get through

 

[BridgetR3]

It seems like queue time doesn't accurately reflect real time. I just went from more than an hour to 54 mins to 43 minutes in less than 2 minutes.

I wonder if that is from people who had multiple browsers/computers open that have gotten tickets and closed them all out.

 

[LLC7996]

Wait time was more than and hour now 56 minutes

 

[kwdw]

Success!!!! I was on the page with Space Mountain at 5:50 a.m. and clicked on the Passes Page link when others here posted they had the Big Thunder pre-que screen. That loaded for me and after that it was a 15 minute wait. After a mild heart attack when my password wouldn't work to log in to my account, I was able to reset it and then purchase. Good luck to all!!!!

Good point - double checked my password on another browser just now!

 

[akayek31]

If anyone gets through and can confirm you can upgrade, please post. I hate using the phone

I am on the phone now and it said 15 min wait. I started calling about 3 min before.

 

[2vets]

What number? I still can’t get through

Me either!

 

[Bethislucy]

Just texted my boss and told her I’ll be late this morning the things we do for Disney. Still says over an hour wait.

 

[kwdw]

While I can WFH today, I should have taken the day off! Grateful the little bar moves a bit, even though the wait time is still more than an hour. Kicking myself for logging off that original Space Mountain page a couple of times, probably would be earlier in the queue. But hey - at least I have hope at the moment!

 

[jasmine91]

Success!!!! Good luck to everyone!

 

[angelsil]

Still just hanging trying to call. Been said a million times, but mouse IT has issues.

 

[LLC7996]

43 minutes and counting

 

[Emilydelphia]

I went from more than an hour to 50 minutes and now 44. Moving quicker than the actual time. Let’s gooooooo

 

[DISNEYNY]

I've been on the phone with a woman and she said you can't upgrade to annual pass if you have a resort package until you arrive ...she said there should be a workaround but I am very confused. Anyone know if this true?

 

[followthatmouse]

33 minutes!!! Waiting with bated breath!

 

[butterscotchcollins]

I've been on the phone with a woman and she said you can't upgrade to annual pass if you have a resort package until you arrive ...she said there should be a workaround but I am very confused. Anyone know if this true?

Buy the pass, cancel the package, the rebook the room?