Next thing you know she is going to complain about the x-wings that she didnt even know about...Yes, one woman yelling that she had no way to know the park was going to open early and that when she arrived the boarding passes were already gone. Sounded like they were unable to provide her any compensation. Not sure what she wanted.
The way i see it is that Disney is stuck in the age and time of when you needed to line up for concert tickets. Everyone knew you needed to get there hours and hours early to buy the good seats, or any seats for that matter.
Thus people are mad when they get to the park at a normal opening time and arent able to do the newest thing. But Its not even remotely new that disney has been opening the parks much earlier than posted times for new rides and new lands.