We went for a 2 week vacation split between Universal & Disney last August. We had the dining plan at both Universal & Disney, so we were able to enjoy an array of differing Quick Service & Table Service restaurants from both parks. Unanimously, my family felt that Ohana was the most disappointing restaurant from our entire trip, including all of the restaurants we ate at in City Walk. The food at Ohana is HIGHLY overrated, and extremely uneven. The meal was rushed, which went counter to atmosphere the restaurant tries to create. My family loves the Polynesian and this is the worst place to dine in the the entire resort. We had much better quality food in many Quick Service locations such as Satuli' Canteen, The Polite Pig, Wolfgang Puck Express, Captain Cooks and even the Chicken Guy.
I would love to consider that maybe our experience was just a bad night for the restaurant. But after reading so many people having poor meal experiences here I think we were facing the reality of what has become more of the norm. I wonder if those that continue to go there are more caught up in the nostalgia of the place then what it has become. We will not go back - to many other places we would rather try or re-experience. But this is solely our opinion and I respect those that do disagree and love Ohana.