I personally book at beastar 800 number so folks prefer lowes 800 number but you don't have to it to book your room just at check in you need to show it. WHich come to think of it i've never been asked but i certainly would'nt chance it either. Now for buying the tickets I have always bought mine online. Last year they mailed me the tickets. This year i bought some for some friends online and i printed out some numbers on the reciept she took to the kioski machine and in less than a minute she had her tickets. I see now you can print your ticket to online now so i would suggest doing that route buying online. It's great and now you don't have to pay shipping.