Maggie'sMom
DIS Veteran
- Joined
- Feb 26, 2008
Only because Disney requires the Travel Agents to talk to a live person at Disney. Someone needs to tell Disney in the year 2020 all of these changes should be able to be done by the cruisers using a website. Using a live person to type in all of the changes is so antiquated.
Plus you have to call in if you want to use a placeholder. At least Disney has opened up online booking for returning cruisers wishing to book on the opening day for their CC level. But the whole point of my post was that there are days when long phone waits happen.