Anyone else have the compromised tickets from Get Away Today?

[wonderlandaddict]

I bought my 4 day park hoppers from Get Away Today months ago in which they mailed the tickets to me months ago for my December 9-15 trip. Yesterday I received an email from them stating the Disneyland has experienced numerous compromised tickets due to fraudulent activity and my tickets have been affected. They emailed me ticket vouchers today and called me to request that I mail the old tickets back to them immediately as they have to return them to Disney. I said okay, but later in the day I feel alittle uncomfortable about mailing them back without making sure my vouchers work. Just wondering if anyone else is having this problem? I am thinking about taking an envelope with me and mailing them back after I get to Disneyland and make sure my tickets work since my trip is next Sunday.

 

[sky13]

Try scanning the vouchers into the DL app? If they work they should be recognised and link to your account. (Not sure if the compromised tickets would also be recognised/link though but you can try this with the new vouchers.)

 

[wonderlandaddict]

I just tried it and it worked, Thank you!

 

[smartlabelprint]

I just tried it and it worked, Thank you!

We’re your initial tickets in your app?

 

[millie0312]

GAT is a pretty good and legitimate business I have used for years so I personally wouldn’t worry too much if you have a voucher and they need the tickets back. I always buy mine from LMT because it’s cheaper but we buy our character dining vouchers from them and never have been disappointed. You could always call or email or keep a scan of the old tickets just in case but if they are compromised it’s great they knew ahead for you and took care of the problem proactively at least

 

[wonderlandaddict]

We’re your initial tickets in your app?

No they were not.

 

[smartlabelprint]

No they were not.

I was just curious

 

[wonderlandaddict]

GAT is a pretty good and legitimate business I have used for years so I personally wouldn’t worry too much if you have a voucher and they need the tickets back. I always buy mine from LMT because it’s cheaper but we buy our character dining vouchers from them and never have been disappointed. You could always call or email or keep a scan of the old tickets just in case but if they are compromised it’s great they knew ahead for you and took care of the problem proactively at least

Thanks , I feel good about it now.

 

[katyringo]

We did. We went to use them at the park our first day and they wouldn’t scan at the park. They scanned into the app fine but the CM was alerted when our tickets scanned at the park. We also bought months ago. We didn’t get an email
Or anything from get away today.

Cue a bit of panick. But we were nicely escorted to a ticket window where they fixed us up, we upgraded as planned to the 5th day and they gave us a magic morning voucher.

 

[AngiTN]

We did. We went to use them at the park our first day and they wouldn’t scan at the park. They scanned into the app fine but the CM was alerted when our tickets scanned at the park. We also bought months ago. We didn’t get an email
Or anything from get away today.

Cue a bit of panick. But we were nicely escorted to a ticket window where they fixed us up, we upgraded as planned to the 5th day and they gave us a magic morning voucher.

Interesting. We have GAT tickets for next week. 5 day hoppers, bought them a couple months ago
I have loaded them into the app, no problems
I have not gotten any notice from GAT that there are potential problems with them
I wonder if only the 4 day tickets are at issue?
It sounds like things are being dealt with if we show up and they are compromised tickets but I sure don't want the hassle. Wonder why GAT isn't telling everyone?

 

[Turksmom]

Interesting. We have GAT tickets for next week. 5 day hoppers, bought them a couple months ago
I have loaded them into the app, no problems
I have not gotten any notice from GAT that there are potential problems with them
I wonder if only the 4 day tickets are at issue?
It sounds like things are being dealt with if we show up and they are compromised tickets but I sure don't want the hassle. Wonder why GAT isn't telling everyone?

I had read about compromised tickets through D23. Maybe they got some from the same batch of numbers? I hope you won't have a problem with yours!

 

[katyringo]

A Facebook group I’m in with connections to get away today and Disney (Disneyland with kids) said there is a set of tickets in which hackers figured out the bar code. It’s not just get away today tickets that were compromised.