- Feb 23, 2019
Don’t give up; keep e mailing. I must have sent at least 20 polite e mails pleading my case and eventually they sent me a code for an AP renewal discount for use when I am ready to renew. I also have a trip planned for October and I am hoping they will let me use the renewal code to buy APs. Good luck.Finally got ahold of a CM and after an hour on hold it was escalated and I was told there is noting they can do. Can't reactivate them. Can't buy new passes. Really feeling the AP love. I guess after this October trip we are done for a while. No renewal discount.
This is the e mail address that the renewal code was sent from. firstname.lastname@example.org