Another day, another chat:
Me: Hi, checking on the status and amount of my refund.
Disney: Sure! Checking with escalation team. No comments on account about why there is a delay.
Me: Okay.
Disney: Are you looking for info about your pass or Jeff and your pass?
Me: I don't know who Jeff is, but I'm Stacy and I need info about my pass.
Disney: Understood. I heard back. You will be receiving a check. Thank you. Do you have any other questions?
Me: Uh, yes. When? For how much? How? Who? What?
Disney: You'll be receiving approximately $1000. Our turn around now is 8-12 weeks.
Me: 8-12 weeks from what point? I cancelled in July.
Disney: From the end of September.
Me: Blah okay. thanks.
Disney: Any other questions??
Me: No.
Disney: Oh wait. Can I verify that they have your current address. Do you live on ABC street in your
MDE?
Me: Yep!
Disney: And you used to live on XYZ street?
Me: Uh, no. My friend lives on that street. She also is waiting for her check.
Disney: Let me get back to you......
SCREAMING.