Hi just wondering if anyone else has encountered a similar issue.
I purchased my first AP last June (Platinum) Now that I am within the renewal window I went into MDE to check out the renewal cost and it only gave me FL resident pricing options even though I live in MN. All of my address information in MDE is for MN and has always been the same address since the day I created MDE account. I have never lived in FL and I am the only person attached to my account. I was also physically in MN when looking online.
I called MDE Guest Service and stumped them as well as she could not figure out why I was only seeing FL pricing options. I was on hold while she made calls to other areas to problem solve the issue but to no success. I was told to just make the renewal over the phone when I was ready to. Not the biggest deal, but just wondering if anyone has experienced anything similar. Thanks!
I purchased my first AP last June (Platinum) Now that I am within the renewal window I went into MDE to check out the renewal cost and it only gave me FL resident pricing options even though I live in MN. All of my address information in MDE is for MN and has always been the same address since the day I created MDE account. I have never lived in FL and I am the only person attached to my account. I was also physically in MN when looking online.
I called MDE Guest Service and stumped them as well as she could not figure out why I was only seeing FL pricing options. I was on hold while she made calls to other areas to problem solve the issue but to no success. I was told to just make the renewal over the phone when I was ready to. Not the biggest deal, but just wondering if anyone has experienced anything similar. Thanks!