bigtony777
Disney Veteran
- Joined
- Jun 13, 2007
I hope you get consent of the other party before you record the call. That is required in many states, including California and Florida. -- Suzanne
My state law as well as federal law permits recording of a phone call if one party consents to the recording. When calling a customer service phone number, 99.9% of the time they state that the call may be recorded for training purposes. So when you call in and speak to someone, you are consenting that the call can be recorded.