Discovery Cove - General Information

Discussion in 'Sea World / Discovery Cove' started by mjhtvchick, Mar 13, 2017.

  1. keishashadow

    keishashadow Proud Redhead...yes, I have some bananas!

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    46179E76-762A-4596-8D7B-C88B6A2A342F.jpeg Here it is in relationship to a magic band.
     
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  2. babiipiggiex3

    babiipiggiex3 Mouseketeer

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    If children 2 and under is free, does that mean they don't get a ticket? I just noticed there was no ticket for my niece who is two even though I included her when I made the purchase..
     
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  4. mjhtvchick

    mjhtvchick DIS Veteran

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    Main post updated to include information about new Animal Trek experience.
     
  5. macraven

    macraven Proud Redhead Moderator

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  6. mjhtvchick

    mjhtvchick DIS Veteran

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    Main post updated again to add information on new Day Beds
     
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  7. VacaPlanner2012

    VacaPlanner2012 Mouseketeer

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    I went on the DC website today to price out some things for some friends, and I was surprised by the tab to add park tickets to Orlando attractions - like Sea World and Aquatica. Is the 14 day unlimited visits still in effect, or is it just a pricing change for those who only want DC, and just an inexpensive add on for SW/Aquatica?

    Hope that makes sense, it seems a group of 6 with a Cabana and SW/AQ tickets is still relatively consistent with my last visit, it just seems to be packaged a bit differently...
     
  8. nono

    nono DIS Veteran

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    Hey, I just noticed the same thing...
     
  9. BaymaxForever

    BaymaxForever The amulet is green...it’s probably an emerald...

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    I think they ended the 14 day unlimited visits. Now you can add 2 or 3 park visits for $20 a day
    and the DC price went down $20 for my dates. Must have just happened, was checking into it a week and a half ago and it was still the 14 day thing. Boo.
     
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  10. jeff_h

    jeff_h Mouseketeer

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    I made reservations last year for a day at DC in August, and counting on our lanyards getting us into SW a few days later, so I hope my group is grandfathered in.

    If not, then I'll just skip the SW day and spend another day at Disney, so I'm afraid if SWPE counted on an extra $20 revenue per person they may find otherwise as I would just skip SW instead.
     
  11. mjhtvchick

    mjhtvchick DIS Veteran

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    Checking into this - will post back when I get a response.
     
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  12. vleeth

    vleeth I heart Disney

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    I noticed this as well and came straight here. I may have to pay better attention to the Blue Friday deals this year.
     
  13. mjhtvchick

    mjhtvchick DIS Veteran

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    A quick update - I have not yet heard back from Discovery Cove directly but did check in with Undercover Tourist. They said that they have not been notified of a change in their ticket contract so as far as they know, the 14 day admission to the other two parks is still valid on their tickets. If anyone is looking to go soon and this is important to you, you may want to head over to Undercover Tourist and pick up your tickets ASAP.

    If you purchased your tickets already, I would have a close look at any confirmation documentation you received to see if it mentions the 14 day SW/AQ admission - if so, be sure to bring it with you.
     
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  14. mjhtvchick

    mjhtvchick DIS Veteran

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    Hi again all, I have some information to feed back:

    It is true that the base package has changed - that is, if you book tickets through Discovery Cove, you can add 2 or 3 visits to SeaWorld, Aquatica, Busch Gardens or Adventure Island for $40.00 or $60.00 plus tax per person. These tickets have to be used within a 7 day window (rather than the 14 window with the previous offer). They did say that they have lowered their pricing on the base package to accommodate this but it obviously does not compensate for numerous visits to the other parks.

    Having said all of that, they did also state that the old package could be booked "in house" by contacting 407-370-1427. However, they did not say if that was temporary or permanent.

    They also said that the packages available through ticket resellers (such as Virgin, Thomas Cook, Undercover Tourist, etc.) would also still include the 14-day unlimited visits and that they are aware that international visitors, in particular, tend to have longer stays and rely on this package.

    Long story, short - it seems like there is still a lot of uncertainty and it will be interesting to see how this plays out over the next while.

    I would appreciate anyone reporting back with their own booking/visiting experiences over the next few months as it will likely be a while before I get to visit again myself, unfortunately!

    I will try to update the main post to accommodate this change shortly.
     
  15. macraven

    macraven Proud Redhead Moderator

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    We all appreciate how you stay on top of new changes
     
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  16. mjhtvchick

    mjhtvchick DIS Veteran

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    Main post updated to reflect changes to packages, inclusions and pricing. :)
     
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  17. CT Williams

    CT Williams Earning My Ears

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    I had planned on taking the family for Spring Break next year. I called the number above (Discovery Cove Guest Services) and spoke to a representative that told me that it was in effect starting now and that there was no way to get the "old" package over the phone or otherwise from them. He said that many people had called to voice their displeasure.

    I called Undercover Tourist and they said that they had just been made aware of it but their contract had not been changed and as far as they knew their tickets were still including the 14 day parks entry. They were as confused by the news as everyone else. Unfortunately you can only book through their site six months out, so no luck getting tickets "grandfathered" in for March of 2019.

    Maybe calling again and playing customer service roulette will afford different results, but the person I spoke to said he did not see the policy changing.

    CT
     
  18. mjhtvchick

    mjhtvchick DIS Veteran

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    Thanks for letting us know!
     
  19. CAPSLOCK

    CAPSLOCK DIS Veteran

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    Discovery Cove still has the old benefits listed for "give the gift" on their website. If you screenshot it and buy it, I'd think they have to honor what is clearly stated - 14 days admission surrounding your DC reservation.
     
  20. melissa holt

    melissa holt Earning My Ears

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    I emailed and called someone today. We bought tickets to Discovery Cove before the change. The man that emailed me said that we would not get the 14 day tickets. So I called because I paid $80 more than the new package would be. The man that I spoke to said that I would still be able to use the 14 day tickets. So confusing...
     
  21. Disneytam

    Disneytam disneytam

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    I just booked Discovery Cove for my son for mid October. I received an email offer from the last week for the swim with a dolphin package for $179. I called in to ask about the 14 day Sea World, Aquatic add on and was told that I could still book it but I would have to pay the full price of $230. We decided to go with the 2 park days for the $40 add on and still receive the sale price. So it was $219 instead of $230. If they were planning on going more than 2 days I would have gotten the 14 day pass for them.
     
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