Has anyone else experienced great difficulty booking the Magical Grand Gathering events for groups of eight or more? Cast members don't seem to know the software, and I've spend hours (literally) on hold while they ask for help. Dates have been wrong, and they even forgot to book one family for an event, and it filled up .. and now they can't go. I am really nervous about our trip next month, out of fear that things weren't booked right .. and we'll just be running around in circles and very disappointed. Anyone had a good experience .. I'm wondering if it's just me.