When our family visited HRH at the end of July,I was asked for my card.My only complaint about HRH was the front desk check-in woman.Absolutely no personality.She could take a lesson from Disney.Chatted with one of the valets and he worked for Disney in the past,but choose to join HRH because they allow him to be more of an individual.Everyone else was very pleasant,it was just this one woman.
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