Droid Problems - need help turning them off and replacing batteries

Kellyandtheboys

Earning My Ears
Joined
Jun 5, 2019
Our precious new droids spent the night in the hotel bathtub because WE COULDNT FIGURE OUT HOW TO TURN THEM OFF!! They were beeping and moving all night long. Now one of them is dead, I assume because the battery ran out.

So can someone please help: How do you easily turn off your droid? How do you replace the batteries?

Yes, there’s a switch on the controller; that only turns the controller off. It’s near impossible for me to spin the 2 BB-8 sides to open it up... I can’t imagine having to do that EVERY time my sons want to wake their droid up. Now my son dropped his and it split open — “mom, guess this is how we access the battery!” I think not. And could it be that I need a screw driver to get to the battery?!?!

My kids LOVE their droid. I’m super not impressed with the process to get one and the advice given, especially at $100 a pop. **We felt very rushed.** My son even had the good sense to ask about how to recharge, and we were told “there are batteries inside.” I should have paid more attention to the half hearted answer we received!! What a missed opportunity to spend 45 seconds explaining to us how the BASICS of how it works instead of shoving it in the box as quickly as possible and informing my kids that the First Order will take them away if they remove them before they leave the Disneyland park. Boo. We can’t even turn them off let alone know anything about their capabilities. It also would’ve been nice for them to tell us why they were moving around in the boxes. It was another missed opportunity to let us in on the fun, but instead we were rushed out with no instructions and thought they were malfunctioning in the box. Last but definitely not least for me — I was incredibly frustrated that they’d run out of parts by the end of our time, so my kids couldn’t make the color droids they wanted. I was extremely suspicious of their explanation that they were simply “no more” and thought for sure they were just “out” for our for our time slot specifically.

Can anyone help?
 

Lynne M

Moderator
Moderator
Joined
Nov 4, 2001
I'm going to move this over to our Galaxy's Edge board, in hopes that someone over there will know how to deal with malfunctioning droids...
 

ImDMous

DIS Veteran
Joined
Dec 1, 2011
I don't have one yet so this may not be helpful, but I've heard the instructions are on the bottom of the box. Does it say anything about how to turn off or change batteries there?
 
  • sponica

    DIS Veteran
    Joined
    Oct 16, 2017
    My guess is that the droids were interacting with each other....based on things I've read, people describing their droids reacting to the bluetooth signals around them while in their boxes/baby bjorn carriers.
     

    tnolan

    DIS Veteran
    Joined
    Sep 8, 2013
    Our precious new droids spent the night in the hotel bathtub because WE COULDNT FIGURE OUT HOW TO TURN THEM OFF!! They were beeping and moving all night long. Now one of them is dead, I assume because the battery ran out.

    So can someone please help: How do you easily turn off your droid? How do you replace the batteries?

    Yes, there’s a switch on the controller; that only turns the controller off. It’s near impossible for me to spin the 2 BB-8 sides to open it up... I can’t imagine having to do that EVERY time my sons want to wake their droid up. Now my son dropped his and it split open — “mom, guess this is how we access the battery!” I think not. And could it be that I need a screw driver to get to the battery?!?!

    My kids LOVE their droid. I’m super not impressed with the process to get one and the advice given, especially at $100 a pop. **We felt very rushed.** My son even had the good sense to ask about how to recharge, and we were told “there are batteries inside.” I should have paid more attention to the half hearted answer we received!! What a missed opportunity to spend 45 seconds explaining to us how the BASICS of how it works instead of shoving it in the box as quickly as possible and informing my kids that the First Order will take them away if they remove them before they leave the Disneyland park. Boo. We can’t even turn them off let alone know anything about their capabilities. It also would’ve been nice for them to tell us why they were moving around in the boxes. It was another missed opportunity to let us in on the fun, but instead we were rushed out with no instructions and thought they were malfunctioning in the box. Last but definitely not least for me — I was incredibly frustrated that they’d run out of parts by the end of our time, so my kids couldn’t make the color droids they wanted. I was extremely suspicious of their explanation that they were simply “no more” and thought for sure they were just “out” for our for our time slot specifically.

    Can anyone help?
    I hope you don't mind my asking, but I'm really curious as to whether you ever found an answer to your problem! What did eventually happen, were you ever able to find a way to shut them off?
     
  • ShadowCross

    Mouseketeer
    Joined
    Sep 5, 2018
    There's an instruction manual available from the Disneyland Droid Depot webpage.
    Good luck!
     

    Greywolf210

    Earning My Ears
    Joined
    Jul 19, 2019
    I’m actually having the opposite problem. My bb unit’s shell comes apart too easily. I try to move it around, and if I turn the unit, the shell opens up and the whole thing falls apart.
     


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