Email notifications of new messages

WonkaKid

DIS Veteran
Joined
Apr 2, 2009
It seems that I've stopped getting email notifications when I get new messages. Seems to have started within the past day or so. I got two messages within the past two hours and never got an email notification, as I did in the past.
 

bgula

DIS Veteran
Joined
Feb 14, 2004
My last email was on June 9. I used the "contact us" a few days ago, but haven't heard anything back. I seem to remember this happening a few years ago, but can't remember how it was fixed.
 
  • bgula

    DIS Veteran
    Joined
    Feb 14, 2004
    Started getting notification emails again on the 18th, but they have stopped again. Wonder what's going on?
     

    macraven

    Proud Redhead
    Moderator
    Joined
    Apr 21, 2003
    I am receiving limited notifications and they run a couple of days late after postings

    I rely on these notifications as it streamlines me from reading each thread daily

    I moderator 4 forums and mark the ones I am watching
    This cuts back on having to check each thread regularly

    Hope the tech board can fix this issue

    I do appreciate all that they do and maybe they have not been aware of the lag of notifications not being sent out
     

    10CJ

    DIS Veteran
    Joined
    May 10, 2015
    I am also no longer getting emails. I tried to unwatch and rewatch some threads but it has not helped.
     
  • WebmasterAlex

    Administrator
    Staff member
    Administrator
    Joined
    Apr 22, 2000
    Our biggest problem with email is spam complaints. What typically happens is someone posts on a thread, get's tired of the notifications and rather than come back to the boards using the links in the email and stopping it they report it as spam to their mail provider. Enough people do that and their mail provider blocks us, there's nothing we can do. It's been a constant struggle for years
     

    macraven

    Proud Redhead
    Moderator
    Joined
    Apr 21, 2003
    Appreciate you giving us that information
    It makes sense

    Thank you for sharing this with us!
     

    jenseib

    Mommy to Claire
    Joined
    Oct 28, 2006
    Our biggest problem with email is spam complaints. What typically happens is someone posts on a thread, get's tired of the notifications and rather than come back to the boards using the links in the email and stopping it they report it as spam to their mail provider. Enough people do that and their mail provider blocks us, there's nothing we can do. It's been a constant struggle for years
    That's not the issue though. When I look at the watch threads it has none of my checked to receive email, so I go and check and enable and it pops right back to unchecked. I think there is a glitch here.
     

    mom2rtk

    Invented the term "Characterpalooza"
    Joined
    Aug 23, 2008
    I do recall this being a problem before and something happened to fix it.
     
  • mom2rtk

    Invented the term "Characterpalooza"
    Joined
    Aug 23, 2008
    I found the thread. It was the last time the boards migrated to a new format. Makes me wonder if it's related to our recent change here.


    That's not the issue though. When I look at the watch threads it has none of my checked to receive email, so I go and check and enable and it pops right back to unchecked. I think there is a glitch here.
    Same here, Jen. All of those threads should be checked for me since I always subscribe to email notifications when I subscribe to a thread. Not a single one is checked. I checked a bunch and it immediately unchecked for me as well.

    I can't imagine it's about the various email providers. Jen and I use different email providers and the odds of both of them marking DIS email as spam at the same time are very low.
     

    YodasMom

    Dis Veteran
    Joined
    Dec 12, 1999
    My e-mail preferences are now all disabled for my watched threads, too. They have always before been enabled. I'm no longer receiving e-mail notifications of postings on my watched threads. None of the e-mails are in my spam file.
     

    bgula

    DIS Veteran
    Joined
    Feb 14, 2004
    My emails have started again as of a few days ago and have been steady so far. No indication as to why they had stopped, but if it's working again, I'm happy.
     

    mom2rtk

    Invented the term "Characterpalooza"
    Joined
    Aug 23, 2008
    Still nothing here. I'm subscribed for email notice on tons of threads and not a single email notification since 6/24. It's like someone turned off a faucet.

    I went to my watched thread page again, and checked the boxes for email notification and clicked "enable email notification" and the checks disappear. Over and over.

    I really hope @WebmasterAlex will take another look at this.
     

    jenseib

    Mommy to Claire
    Joined
    Oct 28, 2006
    Still nothing here. I'm subscribed for email notice on tons of threads and not a single email notification since 6/24. It's like someone turned off a faucet.

    I went to my watched thread page again, and checked the boxes for email notification and clicked "enable email notification" and the checks disappear. Over and over.

    I really hope @WebmasterAlex will take another look at this.

    I think I am finally getting them, but I have to check to be sure all are actually coming. But yes, every single time there is an upgrade I have had this issue. I know it's not my email blocking them. There is something else going on.
     

    mom2rtk

    Invented the term "Characterpalooza"
    Joined
    Aug 23, 2008
    I think I am finally getting them, but I have to check to be sure all are actually coming. But yes, every single time there is an upgrade I have had this issue. I know it's not my email blocking them. There is something else going on.
    Yeah! I'm glad yours seem to be working again. Still nothing here since 6/24.
     

    YodasMom

    Dis Veteran
    Joined
    Dec 12, 1999
    I'm receiving my notification e-mails again! My "watch" list remains unchecked, so I don't know how that part works.
     

    mom2rtk

    Invented the term "Characterpalooza"
    Joined
    Aug 23, 2008
    I'm receiving my notification e-mails again! My "watch" list remains unchecked, so I don't know how that part works.
    Well yeah! 2 of you getting them. Surely mine will be soon! :bounce:
     

    YodasMom

    Dis Veteran
    Joined
    Dec 12, 1999
    Well yeah! 2 of you getting them. Surely mine will be soon! :bounce:
    Janet, I assume you tried clicking on "Mark all forums read"? Many of mine seemed to restart after I did that yesterday. Didn't help last week, but it did yesterday. :)
     

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