Grand Californian Super Thread Updated 11/7/13

Nickarooney

Mouseketeer
Joined
Apr 25, 2010
Thanks for the replies - just called to change my booking to a Courtyard/Woods view room (and it really was about $10/night extra - a little bit more with tax)!

Also, thanks for the tip about requesting a room close to the Napa Rose elevators. Can I also ask what's the best way of doing room requests? (I'm used to WDW and getting touring plans to fax in a room request, but not sure how best to do this at DL!)
I've always called the regular cm number a week or two beforehand and had them add my requests to my reservation but I got busy and forgot this last time and just asked when I checked in. I'm sure others can chime in if they have found if faxing is as good or better for securing your preferences.
 
Last edited:

sky13

DIS Veteran
Joined
Sep 17, 2012
I've always called the regular cm number a week or two beforehand and had them add me requests to my reservation but I got busy and forgot this last time and just asked when I checked in. I'm sure others can chime in if they have found if faxing is as good or better for securing your preferences.
Thanks - I'm guessing the regular CM number is just the hotel reservations number? Will try doing that then!
 
  • dhorner233

    Disneyophile
    Joined
    Jun 26, 2011
    I've always called the regular cm number a week or two beforehand and had them add my requests to my reservation but I got busy and forgot this last time and just asked when I checked in. I'm sure others can chime in if they have found if faxing is as good or better for securing your preferences.
    So.... what is the phone number I call? I booked through the group bookings number for Dapper Day rates. I requested 2 connecting rooms. I want to call the front desk of the hotel a few days - a week before my arrival to make sure the CM's assigning the rooms got my request, right? So, what is the phone number for that?
     

    Nickarooney

    Mouseketeer
    Joined
    Apr 25, 2010
    So.... what is the phone number I call? I booked through the group bookings number for Dapper Day rates. I requested 2 connecting rooms. I want to call the front desk of the hotel a few days - a week before my arrival to make sure the CM's assigning the rooms got my request, right? So, what is the phone number for that?
    714-956-MICKEY is the reservations number I've always used. I've never called the front desk directly. 714-635-2000 is what I found on Touring Plans.

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    DisneyPiPhi

    DIS Veteran
    Joined
    May 1, 2008
    Hi, all! We have a standard room at GCH reserved for our January vacation. We'd very much like to stay in a room with a king bed and a daybed. We have just one DD, who is six, and would love the daybed. I have called the GCH to place this request.

    Two question:
    1. Does anyone know how many standard rooms with a king + daybed exist, and would changing to a different category improve our chances of having this bed arrangement?
    2. Is there something else I should do to solidify this request? It is our only request!
     
  • bethwc101

    DIS Veteran
    Joined
    May 7, 2012
    So.... what is the phone number I call? I booked through the group bookings number for Dapper Day rates. I requested 2 connecting rooms. I want to call the front desk of the hotel a few days - a week before my arrival to make sure the CM's assigning the rooms got my request, right? So, what is the phone number for that?
    You have to call the group rate number, the standard reservation line will not be able to see or make changes to your reservation since you are doing a group rate.
     

    SillyLilly

    Earning My Ears
    Joined
    Oct 5, 2016
    I just wanted to give an update on Hearthstone Lounge offerings while Whitewater Snacks is closed. We just checked in last night. If I had not been doing my research here, I would have had no idea the quick serivce option was closed. Never notifed prior to arrival and was not mentioned at check in. I had read here there would be options in Hearthstone for breakfast. Just wanted to warn selection is severely limited. Had choice of a few muffins, premade fruit plates, some whole fruits, and yogurt parfaits. I just wanted to let people know what is being offered and unless you want breakfast buffet every morning, you would need to look elsewhere. They did have complementary coffee available.
     

    sgrap

    DIS Veteran
    Joined
    Oct 13, 2012
    I just wanted to give an update on Hearthstone Lounge offerings while Whitewater Snacks is closed. We just checked in last night. If I had not been doing my research here, I would have had no idea the quick serivce option was closed. Never notifed prior to arrival and was not mentioned at check in. I had read here there would be options in Hearthstone for breakfast. Just wanted to warn selection is severely limited. Had choice of a few muffins, premade fruit plates, some whole fruits, and yogurt parfaits. I just wanted to let people know what is being offered and unless you want breakfast buffet every morning, you would need to look elsewhere. They did have complementary coffee available.
    Thank you! Do you have to purchase something to get complementary coffee?
     
  • Aby

    Obsessive and Compulsive
    Joined
    Mar 29, 2009
    I just wanted to give an update on Hearthstone Lounge offerings while Whitewater Snacks is closed. We just checked in last night. If I had not been doing my research here, I would have had no idea the quick serivce option was closed. Never notifed prior to arrival and was not mentioned at check in. I had read here there would be options in Hearthstone for breakfast. Just wanted to warn selection is severely limited. Had choice of a few muffins, premade fruit plates, some whole fruits, and yogurt parfaits. I just wanted to let people know what is being offered and unless you want breakfast buffet every morning, you would need to look elsewhere. They did have complementary coffee available.
    This is highly disappointing. Storyteller's isn't open early enough to have a pre-park breakfast every day, and I would like something more substantial than muffins and fruit. I really didn't want to have to eat at Starbucks every morning but that looks like my only option for something more substantial.

    Aby
     

    grannyminnie

    DIS Veteran
    Joined
    Mar 27, 2007
    Another month? I was hoping it would be open for our Dapper Day arrival. Where will we enter, then? I'm sure there were posts about this earlier but I have not kept up.
     

    clr

    Earning My Ears
    Joined
    Apr 21, 2016
    Hi All - does anyone know if non hotel guests are still able to enter the GCH through the DtD security check point? We have hotel reservations in December, but our friends are staying elsewhere. Are they able to meet us in the hearthstone Lounge for drinks? Or only if they have reservations at one of the restaurants? I have read conflicting information online, and thought maybe if someone had recently stayed would have some incite on the topic. Thanks!
     

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