My husband and I did a retirement trip in March/April for six weeks which included a stop at SSR. Our "home" is VWL which we love. Although they are considered "old" they are in excellent condition. The studio at SSR was "worn" - bedspread stained and carpet a real mess. It was a prime location and that is the only plus I can think of. We checked in and decided to go to downtown via the boat which had been suggested when we checked in. Of course we had to drive to the boat since this resort is so spread out. We enjoyed our boat ride and downtown Disney. When it was time to leave we went back to the boat and were informed us that the boat was not running due to "waves". We looked but didn't see any waves and asked if they had any idea when it would run again. The man told us to take the bus. We got on the bus which made 2 stops (1/2 hr) to get less than 1/2 mile. We asked the bus driver which stop we should get off at to be close to the boat since our car was then and we had reservations at LeCellier in an hour. He dropped us off at the 2nd pool which is no where near the boat. It was 90+ degrees. I called the desk who was not at sympathetic but who eventually agreed to have a cart which is used to deliver luggage pick us up when "they could". I felt that it was their fault - not mine - that I was miles from my car. The young man was very nice and I tipped him well. I had booked one night on points and paid for the second night through DVC. I could have saved $50+ by booking through the AP but thought it would just be easier. I did not receive any coffee and had asked for one packet. Imagine my surpise - $6 added to my bill for something that should have supplied. I will never go back and will never recommend anyone purchasing at SSR. It is too large with no transportation. They should have golf carts just like they did at the treehouses years ago. I did complain to "deaf ears". If this had been my first experience my points would be up for sale.