And in my experience, the agents on the phone can't find rooms that aren't showing available online
while I agree with you both, I just meant the phone CM may be more familiar with the "ticks" of dif. ways of checking, finding which date is the problem, etc. and often the disney site is "funky".. I just thought it was worth a try.I used to work at the Disney Reservations Center. You are correct in stating that Cast Members see the exact availability that you see online.
Technically, it's possible that Guest Services may be able to override restrictions, but you'd need a legitimate reason to ask for that to happen. If your only reason is "that's where I always stay" or similar, you'd need to be remarkably persuasive to get a Cast Member to contact Guest Services.
"This room type is unavailable for the dates, party size or offer selected".
I didn't think about Saturday being an issue. That is an easy fix!It looks like the Saturday night is the issue. If you check out on 12/1, Coronado Springs is available for $186 per night. It looks like the Dolphin is available 11/28-12/2 for $223 per night. You may have luck with rooms getting released 45-30 days out. I had luck with rooms opening up for my dates in September that had been blocked out for months.
Check on Orbitz. When we are doing room only I generally book through them as they often have promotions with 15% discount off the Disney price.
I did this for our April trip, Orbitz had room categories available that the Disney site did not, and for our three nights I saved over $100 in total.
I also noticed that POR is available at rack rate of $267 per night for 11/28-12/2, but I wouldn't pay that much to stay there!
A lot of times the room will have an algorithm set up so there aren't orphan nights and the room might be available for a week, but not less when looking online. If you call they can override this. I did this for NYE, I really wanted a certain room and it was available for all my dates, but just not my short length of trip. They were able to bypass that so I could have the room the nights I needed it.
Building on this, I'm having this exact issue. I have a week at Pop booked in Feb, but we've decided to do a short cruise out of Port Canaveral and then only stay at Disney for a couple of nights. Online, the system is not letting me change my reservation to only 2 days. The room technically *should* be there, since I already have it booked for those nights. I plan on calling them when I have a little more extra time. I'll let you know if they override it. Cross your fingers!
Hope things get all fixed up the way you're wanting!