I purchased my tickets for Sunday on release day because I am "cool" like that! (Frozen pun) AMC is the best theater experience around me and I was so annoyed with my transaction. I booked the wrong weekend by accident (Thanksgiving instead of release weekend) and wanted to change it. I called to do it and they refunded me, but kept my AMC Stubs reward that I used! So I called back and after speaking with 3 people they issued it back to me... for a future use. I will definitely use it, but it just felt wrong. I know I made a mistake, but I caught it within 2 minutes or confirming the transaction. SMH