If we were to rent out our camper, we would go through Outdoorsy because of their insurance coverage and track record.
That said: We have been looking at rentals and what I am interested in would be a camper that is easy to set up with a bed for each of the 6 of us that is short enough to tow comfortably. If we rented for a delivered and set up unit, I want a beasty that someone else towed and set up for me haha.
We toyed with the idea of renting for the Fort and we actually looked for a Hybrid that would fit in our tent site and some had free delivery to the Fort, which was a bonus. (I would charge a set up fee though, don't wear yourself out)
When I look at the reviews, the ones that stand out the most are the ones that talk about how much info the renters were given as far as setup detail etc.
I SKIP the ones that have a laundry list of add ons and rules though. If you have to charge me an additional cleaning fee on top of the normal cleaning fee, you don't really want my business.
Ultimately- buy the camper that YOU want to camp in and then add some nice extras for possible renters. We are thinking about having two campers- our personal one and then a rental unit too...but that is in the future