JARNJ3
DIS Veteran
- Joined
- Jan 9, 2008
My first trip (solo) was Sept 2007. Got on the bus about 8AM and was rolling out by 8:20 - 9 people. I was at All Star Movies and was first to be dropped off.
My recent solo trip was Sept 2017. Plane landed at 6:20AM and I was first on the bus at 6:50.
7:10 a family got on. 7:30 an older couple got on. We waited 20 minutes. At 7:50 three girls got on. I've now been sitting on the bus for one hour. 8:05 (I was keeping notes in my travel journal) a solo woman got on and we rolled out about 8:10. That's a LONG tome to sit on the bus. Had I known it wasn't going to leave until 8:10 I would have either has breakfast in the terminal or sprung for a Lyft. Don't really mind that I get at 6:30 and the bus leaves at 8 - just would be nice to know.
And (of course) I was the last passenger dropped off - All Stars, Coronado Springs, Boardwalk, Caribbean Beach and then French Quarter. Not an issue IF I hadn't been the first on and waited over an hour.
It does seem there could be a way to load and dispatch busses with more thought of the guest...
Here's a situation where I would have written in to Guest Relations - and asked - "was this a normal wait?" "I found it uncomfortable, etc....... " Although you couldn't suggest that you were prevented spending $$ at the parks - since they weren't open yet..... but I would let them know that it was bordering on the unacceptable. See what they say.
I like to think I'm helping them right the ship when I let them know if something doesn't appear right.
The good news for us - the last three trips - there was nothing to write about, other than the great time & great service we had.