Member service phone lines has constant busy signal

Donna feetham

Earning My Ears
Joined
Jun 11, 2015
Disney member service has a constant busy signal does any know any other number I could use to get my call through
 

DebbieB

DIS Veteran
Joined
Aug 24, 1999
Disney member service has a constant busy signal does any know any other number I could use to get my call through
I got into the queue about an hour ago, it was a 40 minute wait. I decided to wait until later, I want to renew my AP. Did you try 407-566-3800?
 
  • CarolMN

    DVC Co-Moderator
    Moderator
    Joined
    Aug 18, 1999
    Very busy right now due to announcement of the opening dates for resorts and parks. You'll just have to keep trying.
     

    dboules

    DIS-LUVR
    Joined
    Jun 18, 2004
    Constant busy and online chat is disabled -- they are understandably so slammed with callers.
     

    dmoneypros

    Earning My Ears
    Joined
    Nov 2, 2017
    Same got busy signal. Called the regular Disney line and waited an hour too talk to someone, she put me through to DVC, waited 90 mins, got through to someone just to tell me they can't renew my DVC gold AP lol
     

    zakdavid

    Mouseketeer
    Joined
    Nov 7, 2019
    The phone line is busy this morning as well. Tried calling right at open and i guess was too late
     

    Just654

    Earning My Ears
    Joined
    Aug 3, 2017
    I got in on the chat, before it went unavailable. But it has been stuck in place for about 15 mins
     

    momtwoboys

    DIS Veteran
    Joined
    Dec 9, 2007
    tried calling yesterday and also today same busy signal. Wanting to know when our points can be moved .. also tried to AP line to ask about new expiration date before we renew our DVC PAP to DVC Gold.
     

    Sandisw

    DVC Forums
    Moderator
    Joined
    Nov 15, 2008
    tried calling yesterday and also today same busy signal. Wanting to know when our points can be moved .. also tried to AP line to ask about new expiration date before we renew our DVC PAP to DVC Gold.
    Someone has reported that points being extended will be moved around June 5th. Not sure if this is only April and June or if it applies to all now,

    2018 points are eligible when they disappear from your dashboard, by calling in, and using them for new reservations only
     

    DevFam

    DevFam
    DVC Gold
    Joined
    Jan 28, 2014
    I got in on the chat, before it went unavailable. But it has been stuck in place for about 15 mins
    We had to recently cancel a trip and I wanted to check on our points, and I have been trying the number AND the chat all day!
     

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