If the nights are in the middle of your stay and require cancelling/re-booking, is there less risk by calling MS and having them change it? Do they have a way to temporarily hold the nights while cancelling so someone else doesn't snag them in those few intervening seconds?
MS cannot hold a room once canceled.
What you can do yourself (or have MS do if the CM is knowledgeable enough - i had two CMs tell me it was impossible
) is:
- open 2 separate windows on the DVC website
- have window 1 set up to cancel the booking, and window 2 already through Plan/Book and ready to "Search" for the date(s).
- the second you hit cancel in window 1, go over to Window 2 & "Search". If the cancelled reservation does not show up, refresh
immediately, & continue to refresh as needed. (Instead of the previous Window 2 step, your other option is to already have the search done, then refresh
the second you cancel in Window 1)
- Complete the reservation (i usually just put the lead Guest, me, in, then go back later to add the others. I just don't trust the system being its usual wonky self or going down in the meantime).
- Breathe deeply & calm your pulse rate
There is still the risk that the waitlist or another member grabs the room in the millisecond it takes you to switch & grab, but I have done it a few times with success (mine have been with 2 different BWV Memberships). Just make sure you have a back-up plan in case you lose the room entirely.