andy_dangg
Mouseketeer
- Joined
- Feb 25, 2020
Hi guys! Hope this is the right place for this--I'm new to the DVC side of these boards.
I don't own DVC, but we're hoping to rent for our August trip. I found a great deal on a confirmed reservation for BRV on David's. I requested to book and submitted the deposit. Pretty soon after that, I heard back from David's and they said that since the reservation is already confirmed, I should make the remaining payment.
I submitted the payment Monday night and got an email Tuesday morning that the owner just needs to change the names on the reservation to ours. The owners still haven't changed our names and we haven't gotten the confirmation number yet. I did a live chat with one of the reps and they said they typically aim for a 24 hour turnaround, and that they would contact the owners to "nudge" them.
Since I'm not an owner and not super knowledgeable about how this all works on your end, is there a reason to be concerned about the delay? I understand everyone has jobs and lives and the like, and I don't want to have unreasonable expectations. Is it a big hassle to change the names on the reservation? We're really hoping this works out--it would be a big upgrade from Pop Century for not that much more. Thank you!!
I don't own DVC, but we're hoping to rent for our August trip. I found a great deal on a confirmed reservation for BRV on David's. I requested to book and submitted the deposit. Pretty soon after that, I heard back from David's and they said that since the reservation is already confirmed, I should make the remaining payment.
I submitted the payment Monday night and got an email Tuesday morning that the owner just needs to change the names on the reservation to ours. The owners still haven't changed our names and we haven't gotten the confirmation number yet. I did a live chat with one of the reps and they said they typically aim for a 24 hour turnaround, and that they would contact the owners to "nudge" them.
Since I'm not an owner and not super knowledgeable about how this all works on your end, is there a reason to be concerned about the delay? I understand everyone has jobs and lives and the like, and I don't want to have unreasonable expectations. Is it a big hassle to change the names on the reservation? We're really hoping this works out--it would be a big upgrade from Pop Century for not that much more. Thank you!!