Hi all! First Disney cruise coming up on Oct. 22 on the Disney Dream- 4 nights! Super excited. Longtime diehard Walt Disney World fan, but this will be the first Disney cruise for me. I always plan our Disney trips to the T, but knowing you can get onboard credits through a travel agency, I booked this cruise through a Disney travel agent. I was new to the world of Disney cruising, and having done some research, I asked my travel agent about the restricted fares for cheaper- she didn't seem to have much knowledge about them, but did ask DCL about it- and they apparently told her that since it was a HotHS cruise right before Halloween that it was unlikely there would be any cheaper rates. So I purchased a 10A cabin (deluxe inside stateroom) for $1,113 per person.
Well, I guess I should stay off DCL's special offers/rates page, but I saw last week that our cruise now has Verandah Staterooms with Restrictions (Category VGT) for $900 per person! To say I'm bummed is an understatement. I paid more than $200 more per person for a way worse room! I asked my travel agent if there was anything she could do, and she said she doubted it, and to be fair, she did call, but apparently we would have to rebook and would incur a $1500+ changing fee, so obviously we didn't do that. I tried calling DCL too, but the agent wasn't super helpful or friendly (unlike the other time I called DCL- the woman I talked to was WONDERFUL!), and just told me that since I booked through a travel agent, all changes would have to be made through her.
Anyway, sorry for my rambling, but I was just wondering if there was anything else I could do... Obviously I'm not expecting to get a $200+ per person refund and get an upgraded to a Verandah stateroom, but I'd be happy to just get the Verandah! Any ideas? Should I inquire at check in at the terminal about a stateroom upgrade? Thanks for any tips!
Well, I guess I should stay off DCL's special offers/rates page, but I saw last week that our cruise now has Verandah Staterooms with Restrictions (Category VGT) for $900 per person! To say I'm bummed is an understatement. I paid more than $200 more per person for a way worse room! I asked my travel agent if there was anything she could do, and she said she doubted it, and to be fair, she did call, but apparently we would have to rebook and would incur a $1500+ changing fee, so obviously we didn't do that. I tried calling DCL too, but the agent wasn't super helpful or friendly (unlike the other time I called DCL- the woman I talked to was WONDERFUL!), and just told me that since I booked through a travel agent, all changes would have to be made through her.
Anyway, sorry for my rambling, but I was just wondering if there was anything else I could do... Obviously I'm not expecting to get a $200+ per person refund and get an upgraded to a Verandah stateroom, but I'd be happy to just get the Verandah! Any ideas? Should I inquire at check in at the terminal about a stateroom upgrade? Thanks for any tips!