When DH and I checked in the CM told us we were on the third floor. I said, "Wow, I hope there's an elevator!!" (I have problems with my knees and stairs can be difficult.) She said, "No, sorry. I can look for a room on the first floor." She couldn't find one and we ended up on the second floor. When I think about how many times we climbed up and down those stairs . . .
I never saw a sign for the elevators where we were, though. Believe me, if we knew there was an elevator, we certainly would have used it!!!
Oh well. . . maybe the CM was new???