Post all SW questions concerns, etc. here...

Discussion in 'Transportation' started by goofy4tink, Jul 2, 2010.

  1. MarBee

    MarBee DIS Veteran

    Joined:
    Aug 4, 2015
    Messages:
    841
    Another question about funds being credited...
    Are the $5.60 fees I pay for my companion on a companion pass supposed to be credited? I’m noticing the last couple times I cancelled and then rebooked that they weren’t...
     
  2. shoreward

    shoreward DIS Veteran

    Joined:
    Jun 25, 2014
    Messages:
    1,698
    When cancelling, there will be a drop-down box for how the value of the taxes and fees are treated. Make sure to select the option to refund to your credit card.
     
    iivye and Livelovedance like this.
  3. Avatar

    Advertisement


  4. SouthFayetteFan

    SouthFayetteFan Saving Money on Disney Vacations since 2006

    Joined:
    Sep 6, 2014
    Messages:
    3,579
    If you request a refund of the $5.60 by checking that box then it will be refunded. If you don't, then they will become a travel credit for that person. CP fees should ALWAYS be refundable because it is not possible to "change" or "re-book" a companion ticket.

    See this comment for context on my last sentence above:
    If you book a flight on points - initially the fees are refundable back to your credit card. Effective May 2017 when Southwest launched their new computer system, IF you CHANGE or RE-BOOK a points flight the fees then become non-refundable. If you need to change your flight OR are looking to re-book to save some points, the advice is to CANCEL, request a refund of your fees, and book a new flight.

    If you've already changed or rebooked a flight on points and now try to cancel, your funds will NOT be refunded and will become a travel credit for use ONLY by that traveler for 1 year from the date you initially booked the flight.

    This change occurred in May 2017, so anything you see written online prior to that may not reference this advice.
     
  5. MarBee

    MarBee DIS Veteran

    Joined:
    Aug 4, 2015
    Messages:
    841
    So when I have been cancelling my flights that also have a companion, there’s never been a separate option for how to refund companions. It will have the three of us that are booked on points, and I choose the refund to card option (it always is refunded).
    But there is nothing for me to get our fourth person, the companion. I never have done a separate cancellation for the companion (I assumed it was done automatically), and now I’m seeing that the companions $5.60 haven’t always been refunded. Is there a way to get it refunded without calling?
     
  6. SouthFayetteFan

    SouthFayetteFan Saving Money on Disney Vacations since 2006

    Joined:
    Sep 6, 2014
    Messages:
    3,579
    I always cancel the companion flight first before touching the points flights. (Granted - I haven't done this recently) But I recall being given the option online to request a refund. Maybe somebody here has a more recent DP (datapoint) on that?
     
  7. Livelovedance

    Livelovedance Mouseketeer

    Joined:
    Jul 4, 2015
    Messages:
    413
    Thank you so much! This is what I needed to know. I definitely will be booking all of our future flights with points, the perks are so much better!
     
    SouthFayetteFan likes this.
  8. emol123

    emol123 Earning My Ears

    Joined:
    Aug 9, 2018
    Messages:
    14
    How is the transportation at French quarters?
     
  9. scrappinginontario

    scrappinginontario DIS Veteran

    Joined:
    Nov 7, 2010
    Messages:
    5,130
    Not sure this is where you meant to post this as discussion here pertains to Southwest airlines.
     
    jenseib and SouthFayetteFan like this.
  10. DrFacilier

    DrFacilier Mouseketeer

    Joined:
    Oct 25, 2017
    Messages:
    289
    Might be a stupid question but we have never flown during Christmas:
    We are scheduled to fly from PVD-MCO on 12/23-1/1. Waited to book WTGA flights until we had enough points so they were purchased for 23,058 ($332) and 23,783 ($342). I’ve checked multiple times a day since booking and one has stayed the same while the other has gone up. How much Hope should I have that the price will drop and I can get some points back? We’ve never paid this much for flights. Not sure if this is just how it is over the holidays. I will keep checking, just wondering what I should expect.
     
  11. Mackenzie Click-Mickelson

    Mackenzie Click-Mickelson DIS Veteran

    Joined:
    Oct 23, 2015
    Messages:
    8,070
    Well I'd say your dates def have an impact being that it's right before Christmas and coming back on New Years day.

    That being said I just did a check and there are 2 seats left for a WGA fare for $260 each going down it's just that flight is the last one out and doesn't arrive until nearly 1am the next day and also contains a stop so I'd say another part is the flight you've opted for (though generally speaking from my airport the non-stop flight are the cheapest though not always--Providence that may not be the same case).

    On your way back there's a flight in the morning that's $247 (non-stop too) each but there's only 1 seat left at that price (don't know what the price would be for the other person). There's also the last flight out (also non-stop) that gets you back home at nearly 1 am the next day that's also $247 each person. So again it could very well be the flight time you've opted for.

    It looks like a decent amount WGA fares both down there and back are presently 'Sold Out' and being right around those two holidays I can understand why.

    To answer your question there's no harm in continuing to check to see if they drop but given that's right around those holidays and so many WGA fares already listed as 'Sold Out' I'd be keeping a realistic (i.e. probably not likely) outlook. But never say never though there's that possibility.
     
  12. pd1138

    pd1138 Mouseketeer

    Joined:
    Jun 12, 2014
    Messages:
    519
    Ok, so we flew down to MCO yesterday! Great trip and no issues. We were the only ones on the entire sold our flight to even gate check a stroller or car seat ( we gate checked both). Our three year old was the youngest on the flight. We spoke with the gate agent and she told us to all go with our youngest to family board. Mom dad and four kids. Then when they annouceced boarding they said children 6 and younger and their immediate families. Only three families boarded during family boarding, we sat four rows from the back. Maybe because so few young kids were on the flight.
     
  13. DrFacilier

    DrFacilier Mouseketeer

    Joined:
    Oct 25, 2017
    Messages:
    289
    Yeah. I know part of the problem is that we have kids and try to fly nonstop/ try not to fly to late. Our dates are not super flexible either so I know beggars can’t be choosers. I guess I can hope they will still drop a little bit we’ll see. Thanks for your insight.
     
  14. buzzrelly

    buzzrelly DIS Veteran

    Joined:
    Nov 20, 2005
    Messages:
    3,833
    Am I crazy? I thought I saw that SW was opening their flight schedule through April 5, 2018 on August 16th….now it's saying they will open the schedule on August 30th? Did they change it? Does anyone think it will change back, or change again? I hate to miss the opening day. We want to fly down on April 3, 2019.
     
  15. richmo

    richmo DIS Veteran

    Joined:
    Feb 26, 2007
    Messages:
    4,068
    Nope, I don't think you're crazy. I think they did originally have August 16th as the day, but, as it says on their website, the date is subject to change...and it changed. At this late date, I doubt it'll change again, but it never hurts to check.
     
    buzzrelly likes this.
  16. buzzrelly

    buzzrelly DIS Veteran

    Joined:
    Nov 20, 2005
    Messages:
    3,833

    Thanks, I guess I'll just have to check daily!
     
  17. SouthFayetteFan

    SouthFayetteFan Saving Money on Disney Vacations since 2006

    Joined:
    Sep 6, 2014
    Messages:
    3,579
    Typically if you watch this thread somebody will report that.

    In this case @DMOMof3 reported it for us a week ago :) There are a bunch of us who watch this pretty closely.

     
  18. McKelly

    McKelly DIS Veteran

    Joined:
    Jan 22, 2004
    Messages:
    3,963
    When I booked our flights I booked all four of us as one grouping/booking, paid cash. If one of the party cannot go, do I have to cancel the whole group or can I just cancel one person off the booking and leave the other three flights alone?
     
  19. SouthFayetteFan

    SouthFayetteFan Saving Money on Disney Vacations since 2006

    Joined:
    Sep 6, 2014
    Messages:
    3,579
    You can cancel one person. If you’re not able to do it online for some reason then call in and they’ll assist you. :)
     
  20. McKelly

    McKelly DIS Veteran

    Joined:
    Jan 22, 2004
    Messages:
    3,963
    Thanks for the help.
     
    SouthFayetteFan likes this.
  21. TheyCallMeStacey

    TheyCallMeStacey Mouseketeer

    Joined:
    May 14, 2015
    Messages:
    150
    This will be our first time flying SW, and I'm looking for dates in early May. Is there much of a chance that those dates will be available when the Aug 30th release date comes around? I am itching to get flights booked! Do you know about what time they release the schedule? I want to be sure I get a good option, and there aren't many from where we're located. I am feeling like this is going to be another FP+ or ADR morning!
     

Share This Page