Question: Book cruise with points, now canceled

Tigger2ntinkerbell

DIS Veteran
Joined
Sep 12, 2002
I understand that if you use points for Disney Cruise and Disney cancels it.
It goes into reservation points for Disney collections but which one?
Concierge Collection or World Collection - RCI??
 

Sandisw

DVC Forums
Moderator
Joined
Nov 15, 2008
Not RCI. Definitely Concierge and I believe World as well.

Right now, though, they seem to be doing something different for canceled cruises, outside normal policy. I’d check the newest notice on members website.
 
  • erionm

    DIS Veteran
    Joined
    Dec 6, 2008
    I understand that if you use points for Disney Cruise and Disney cancels it.
    It goes into reservation points for Disney collections but which one?
    Disney Collection is Adventures by Disney, Disney Cruise Line and many non-DVC Disney Resorts.
    Reservation Points can also be used for Concierge Collection Reservations.

    Reservation Points can't be used for an RCI (World Collection) Reservation.
     

    Sandisw

    DVC Forums
    Moderator
    Joined
    Nov 15, 2008
    Thank you. I never use or look at so had no idea RCI and World were the same! Lol
     

    Travel60

    Mouseketeer
    Joined
    Feb 8, 2012
    Where on the member website would I find any new (or existing) policy on Reservation Points. My cruise, paid with points, was cancelled. Specifically, I need to know deadline for using those points.
     

    Sandisw

    DVC Forums
    Moderator
    Joined
    Nov 15, 2008
    Where on the member website would I find any new (or existing) policy on Reservation Points. My cruise, paid with points, was cancelled. Specifically, I need to know deadline for using those points.
    Click at the top on info about closures. It will give you the current info.

    it also may be easier to call MS
     

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