I will never use USAir again! They are without a doubt the worst airline operating today.
I had booked a flight from BWI to TPA on a friday morning recently. Showed up at the airport on time, checked in on time, saw the plane at the gate. They claimed there was a weather problem somewhere and they didn't have any crew to fly the plane. To me, this is a personnel problem, not weather. So we take off an hour late with them assuring everbody that the weather has delayed everybody and it will be no problem making connections out of Charlotte. Of course my connection had already taken off when I got to Charlotte. I went to the Customer Service Desk and was met by the rudest person I have dealt with so far. Practically blamed me for missing my connection and said there were no more jet flights to anywhere in Florida the rest of the day that were available. My only option was a commuter to Jacksonville followed by a commuter to Tampa, take it or leave it! So I finally arrived at Tampa at 4:45pm after over 8 hours taking 3 different airplanes for what should have been less than 4 hours with a layover.
This is on top of my previous problems of getting a refund for a cancelled flight. It took them 4 months to return my money!!!
I wish they would just get it over with and go out of business. It is so obvious that they are barely hanging on.