We (my good self, DH and 2.5 year old DD) arrived on the Eurostar Friday last week and pottered straight over to SL around 13:30 to check in as we hadn't gotten Disney Express. There was a short queue, I think it was about 20 minutes in total from arrival to getting our keys.
There was a bit of a French/English confusion over our request for a bedrail, but "barrier" seemed to be a more easily understood word so we were assured that mousekeeping would drop it straight up to the room. We were also lucky enough to arrange brekkie in the park for both Sat and Sunday.
We were delighted that our room (6232, Montana front of hotel, non-lake view) was ready, but we were especially delighted when we opened the door and saw this... a king bed and balcony!
As DD was asleep on my back, we quickly moved the balcony furniture into the (quite large) room (she loves to climb, it would have been too tempting for her if she saw them outside). The bed rail/barrier arrived about 5 minutes after we did.
We popped down for a free kettle from concierge and we were all set (Irish people need their tea)! We had brought tea with us so didn't need their tea pack, which was about 7 euro I think.
The balcony was sheer luxury for us, every evening after DD went to sleep, myself & DH would sit outside with a non-alcoholic beer or two and watch the the rain (it rained buckets on the Sat night, but our balcony was very sheltered). Most hotels we have stayed in recently haven't had balconies so this was just amazingly relaxing!
Here's a view, we are the one with the Minnie balloon, it's at the front of the hotel, looking onto the huge trees and just high enough that the insanely bright spotlights don't shine into it at night, we wondered if the one below was as lucky!
On checkout, we didn't make it down until 11am on the button and went to concierge to see if we could send our suitcase to the Eurostar with a 1/2 Disney Express type deal, it was 4.50 for the case, which was great, but he did let us know that we were cutting it fine timewise, apparently the Disney Express cases are collected earlier
The bar was lovely (although it could have done with some chips!), also the lack of a walk-in eaterie was a bit annoying, you have to book if you want to eat in the restaurants, nowhere to just grab a light meal.
Overall, wonderful stay, I loved the theming, I hope to someday stay in Wilderness Lodge in WDW and SL had a very similar feel to it.