Upgrading 11 year old ticket?

[crvetter]

Never used the fun days

My largest guess as to why you were told no was because the tickets were first used over a year ago. Essentially paying for an upgrade is like getting another year out of the ticket for minimal cost.

 

[halld6479]

So overall nothing to do with this ticket but put in our Disney scrap book, next question it seems our adualt daughter purchased a 1 day ticket last week from Disney and never made it up to Disney due to car trouble, anything she can due with that ticket

 

[cm8]

[
Also be careful if you have old passes that you are unsure of - if the pass shows zero days left & you thought otherwise, hold onto the pass & have it checked again another day. I had written on the back of some old passes the amount of days remaining, yet when one GR typed in the numbers, she found zero days remaining. Thankfully, my daughter suggested we keep the passes (the CM had tossed them in the trash), because another GR found days remaining on them.

I find this really disturbing. How can this even happen??[/QUOTE]
You’d be surprised! I had 3, 2 day park hoppers purchased at Disney Ticketing mind you that I was told not found in their ticket system Guest relations tried to pull them up 3 times before telling me that they were invalid. I asked her how they could be invalid if I were able to reserve fastpasses.

She, goes to get a supervisor who informs her that the internal system was down and to reissue each tickets as complimentary tickets till the issue could resolved. I must admit I was about to lose my patience because my SDD fastpass was about to end and I had to come all the way out of TSL to bring the hard copy tickets to my Mom who was outside the gate and couldn’t get in because the system was showing no valid tickets I’m not a fan of any system that ask me to trust it to be all
knowing and then consistently fails to follow through. I was livid!! In the end, we got made whole and an escort to ride SDD

 

[cm8]

So overall nothing to do with this ticket but put in our Disney scrap book, next question it seems our adualt daughter purchased a 1 day ticket last week from Disney and never made it up to Disney due to car trouble, anything she can due with that ticket

Please don’t scrap it yet, take it in and ask for a supervisor, ask them to pull the history of the ticket and go from there.

 

[crvetter]

So overall nothing to do with this ticket but put in our Disney scrap book, next question it seems our adualt daughter purchased a 1 day ticket last week from Disney and never made it up to Disney due to car trouble, anything she can due with that ticket

I mean the fun days can be used at water parks and pretty sure mini golf

 

[halld6479]

Thanks for your information

 

[KAT4DISNEY]

We have old 10 day non expiring passes from 2006 with only 5 extra fun days left I went to customer service and ask if I could upgrade to a gold pass I was told no credit would be given for that ticket, I could still use the fun days but no upgrade was that not correct?

That was correct. The upgrade window is still within the first 14 days of use. Non-expiring simply means that you could use the entitlements anytime in the future. But even with non-expiring tickets they had a fixed upgrade window - 14 days from first use.

As they told you, you can still use the "fun" day credits.

 

[crvetter]

That was correct. The upgrade window is still within the first 14 days of use. Non-expiring simply means that you could use the entitlements anytime in the future. But even with non-expiring tickets they had a fixed upgrade window - 14 days from first use.

Some tickets are different for sure. I know the Mickey Salute tickets can be upgraded all the way up to the last entitlement usage but the expiration date of the AP is placed at 1 year from first usage. But in the OP’s case it definitely is a problem (aside from the 14 day rule) because they were used well over a year ago the first time.

FYI: I’m sure you are right. I just wanted to share my experience with the Mickey salute tickets and upgrading. Just sharing it for the general info of upgrading to an AP

 

[KAT4DISNEY]

Some tickets are different for sure. I know the Mickey Salute tickets can be upgraded all the way up to the last entitlement usage but the expiration date of the AP is placed at 1 year from first usage. But in the OP’s case it definitely is a problem (aside from the 14 day rule) because they were used well over a year ago the first time.

FYI: I’m sure you are right. I just wanted to share my experience with the Mickey salute tickets and upgrading. Just sharing it for the general info of upgrading to an AP

I'm assuming by OP you mean the poster I responded to (not the OP of this thread). A non-expiring ticket - ie, one that you could use days off of over whatever length of time it took be it a week, a month, a year, or 10 years still had the upgrade window that started once anything was used off of it. It got confusing because of the non-expiring part but it did not mean they would still assign a dollar value to it later that you could apply towards an upgrade. It just meant you could use entitlements over years should you choose to.

Specialty tickets actually often can't be upgraded at all but there are different rules for various special tickets.

Back before non-expiring became a paid option tickets just didn't expire - you also had park entires you could use anytime. I really don't recall what the upgrade option was for those if any existed. I believe that if you arrive with one of those old tickets they will just issue you daily tickets that the scanners can read. I have one of those tickets with 1 day left on it. I don't know if I'll ever redeem it but it sits there waiting to still be used.

 

[crvetter]

I'm assuming by OP you mean the poster I responded to (not the OP of this thread). A non-expiring ticket - ie, one that you could use days off of over whatever length of time it took be it a week, a month, a year, or 10 years still had the upgrade window that started once anything was used off of it. It got confusing because of the non-expiring part but it did not mean they would still assign a dollar value to it later that you could apply towards an upgrade. It just meant you could use entitlements over years should you choose to.

Specialty tickets actually often can't be upgraded at all but there are different rules for various special tickets.

Back before non-expiring became a paid option tickets just didn't expire - you also had park entires you could use anytime. I really don't recall what the upgrade option was for those if any existed. I believe that if you arrive with one of those old tickets they will just issue you daily tickets that the scanners can read. I have one of those tickets with 1 day left on it. I don't know if I'll ever redeem it but it sits there waiting to still be used.

Yeah sorry I meant the poster you replied to who I thought was also the OP, that’s my bad sorry. Those old tickets (my parents had some from 1990 when I was much younger) they just issued them park hoppers into MDE that they could use.

I was really meaning to clarify that tickets that don’t expire within 14 days (like most do now) I’ve had great success in upgrading to AP without any question. I didn’t even know the within 14 day window existed since I got many Mickey Salute tickets upgraded months after use. Just that they gave the cash value I paid and the AP expired a year after the day I first used it. Sorry for the confusion. Also the Mickey Salutes are just park hoppers that expire at the end of the year and are super cheap.

 

[KAT4DISNEY]

Yeah sorry I meant the poster you replied to who I thought was also the OP, that’s my bad sorry. Those old tickets (my parents had some from 1990 when I was much younger) they just issued them park hoppers into MDE that they could use.

I was really meaning to clarify that tickets that don’t expire within 14 days (like most do now) I’ve had great success in upgrading to AP without any question. I didn’t even know the within 14 day window existed since I got many Mickey Salute tickets upgraded months after use. Just that they gave the cash value I paid and the AP expired a year after the day I first used it. Sorry for the confusion. Also the Mickey Salutes are just park hoppers that expire at the end of the year and are super cheap.

I'm assuming the Mickey Salutes are military tickets - so not available to the general public. Something I'd call a specialty ticket like Conventioneer tickets which are a product I'm familiar with. Those have not been upgradable at all at various times in the past so you needed to buy what you were going to use. But other years they were upgradable. I'm not certain where they stand at now for upgrading capabilities. But they also usually came with an expiration that fell somewhere close to the convention.

It does get even more complicated because there are tickets that do not expire (different than non-expiring option) - ie sold before Feb 2017 that can be used anytime in upcoming years. In 2017 WDW then started expiration dates on tickets so if you don't use them by that expiration ticket then you need to buy a new ticket but you will at least get the value of the expired ticket to apply towards your new purchase. Those still have a requirement to upgrade within 14 days of the first use or by the end of day of the last entitlement. Then the tickets with the purchased non-expiring option that allow the owner to use potentially use entitlements off of them during the next 30+ years if they wanted to. But still, the 14 day upgrade timeframe. Since the poster I replied to had been told they could still use their "fun" or "plus" options it appeared to be a non-expiring ticket.

 

[crvetter]

I'm assuming the Mickey Salutes are military tickets - so not available to the general public. Something I'd call a specialty ticket like Conventioneer tickets which are a product I'm familiar with. Those have not been upgradable at all at various times in the past so you needed to buy what you were going to use. But other years they were upgradable. I'm not certain where they stand at now for upgrading capabilities. But they also usually came with an expiration that fell somewhere close to the convention.

It does get even more complicated because there are tickets that do not expire (different than non-expiring option) - ie sold before Feb 2017 that can be used anytime in upcoming years. In 2017 WDW then started expiration dates on tickets so if you don't use them by that expiration ticket then you need to buy a new ticket but you will at least get the value of the expired ticket to apply towards your new purchase. Those still have a requirement to upgrade within 14 days of the first use or by the end of day of the last entitlement. Then the tickets with the purchased non-expiring option that allow the owner to use potentially use entitlements off of them during the next 30+ years if they wanted to. But still, the 14 day upgrade timeframe. Since the poster I replied to had been told they could still use their "fun" or "plus" options it appeared to be a non-expiring ticket.

We have upgrade the Mickey salute tickets (military, yes) in 2015, 2016, 2017, and 2018 for different family members. Always well past the 14 day mark of first use (different trips). I take the 14 day mark to mean because the current tickets (if you buy the any day tickets) expire 14 days after first use so the ticket dies then and thus couldn’t come back 3 weeks later to try and save the entitlements that expired (unused). But because the Military tickets don’t expire until roughly December 18th of the year they still have value past the 14 day mark, where the other tickets have no value past 14 days of first use. Disney just always said we had to upgrade before their expiration date or before all entitlements are used, which for normal tickets the 14 days after first use describes the expiration of the ticket.

But I think we both agree on the normal tickets and their treatment.

 

[KAT4DISNEY]

We have upgrade the Mickey salute tickets (military, yes) in 2015, 2016, 2017, and 2018 for different family members. Always well past the 14 day mark of first use (different trips). I take the 14 day mark to mean because the current tickets (if you buy the any day tickets) expire 14 days after first use so the ticket dies then and thus couldn’t come back 3 weeks later to try and save the entitlements that expired (unused). But because the Military tickets don’t expire until roughly December 18th of the year they still have value past the 14 day mark, where the other tickets have no value past 14 days of first use. Disney just always said we had to upgrade before their expiration date or before all entitlements are used, which for normal tickets the 14 days after first use describes the expiration of the ticket.

But I think we both agree on the normal tickets and their treatment.

I really wasn't disputing the Mickey salute upgrade. The non-expiring tickets had an upgrade window.

 

[bumbershoot]

We have old 10 day non expiring passes from 2006 with only 5 extra fun days left I went to customer service and ask if I could upgrade to a gold pass I was told no credit would be given for that ticket, I could still use the fun days but no upgrade was that not correct?

To be super-clear with all the back and forth, the CM was correct.

The tickets didn’t expire, but they still had the requirement to upgrade inside of 14 days of first use.

So overall nothing to do with this ticket but put in our Disney scrap book, next question it seems our adualt daughter purchased a 1 day ticket last week from Disney and never made it up to Disney due to car trouble, anything she can due with that ticket

You can use the fun days!!!

The one day ticket can be used to upgrade from.


I strongly recommend Robo’s ticket sticky on the TPAS forum!!!

I'm assuming the Mickey Salutes are military tickets - so not available to the general public. Something I'd call a specialty ticket like Conventioneer tickets which are a product I'm familiar with. Those have not been upgradable at all at various times in the past so you needed to buy what you were going to use. But other years they were upgradable.

Agreed. Anything convention-y has its own unique rules.