In my travel experience, the check-in clerk gives us the room card in a little folder with the room number written on it. Never does the clerk say out loud what that room number is. Maybe this is for the concern you posted.I recently read about this. Think of how many people are in the lobby when you check in. All of those people are regular people on vacation just like you, right? No, some of them are people waiting around to hear what your name is and what room number you are in to perpetuate this scam. All it takes is one guy in the lobby listening to names and room numbers texting this info back to his buddy who then calls the hotel, gets transferred to your room from the front desk, giving the appearance of a call from the front desk. You just lugged three kids and half a dozen suitcases to the room and now the front desk says something is wrong with your card. Normally, they would need you to come back to the lobby, but they are sure you are ready to hit the pool, parks, lunch buffet, etc. so if you will just repeat the card information to them over the phone it can be easily handled. Sounds great right? Just keep in mind the hotel would require you to come back with the card. Or, you can even tell them to give you a bit and you will call them back....just don't give information right then on that call. I hadn't heard about the pizza scams though. That is scary because we almost always order a pizza when we arrive late in the day. I will make sure to only call the front desk from now on to find out about pizza recommendations.
Hi all,
I'm at the Polynesian now and someone called my cousin in her room pretending to be the front desk and attempting to get her to divulge her credit card number. The only thing that stopped her was that she heard a recording say it was from a jail in the middle of the conversation so she hung up. I just wanted to make other people aware.
On a similar note, in recent visits to AKL , upon returning from the parks we found pizza menus under our door in the room. We were also warned that this too is a scam. It is not a pizzeria at all, but a scam to get your credit card number when you think you are ordering a pizza! It's a shame how many victims they must get, under the guise of a cheap meal at Disney.
Hillarious .Theres a scam in the UK at the moment where someone phones from 'IT Support' calling about the 'Windows 8 issue' you've been having, they wanna take your card number to fix your PC remotely..
They just couldn't understand that I was using an Apple Macbook!
I'm probably late.... a good warning, but be aware that this is a fairly old scam, affecting every hotel in the US . And it's easily prevented...
Here is the rule: NEVER give CC, or other personal info over the phone, unless YOU initiate the call. NEVER ask for a call back number - look it up.
That would apply to - hotels, the police, the fbi, the irs, any county, city, state, federal agency.... really? ANYONE.
No, some of them are people waiting around to hear what your name is and what room number you are in
I recently read about this. Think of how many people are in the lobby when you check in. All of those people are regular people on vacation just like you, right? No, some of them are people waiting around to hear what your name is and what room number you are in to perpetuate this scam. All it takes is one guy in the lobby listening to names and room numbers texting this info back to his buddy who then calls the hotel, gets transferred to your room from the front desk, giving the apeparance of a call from the front desk. You just lugged three kids and half a dozen suitcases to the room and now the front desk says something is wrong with your card. Normally, they would need you to come back to the lobby, but they are sure you are ready to hit the pool, parks, lunch buffet, etc. so if you will just repeat the card information to them over the phone it can be easily handled. Sounds great right? Just keep in mind the hotel would require you to come back with the card. Or, you can even tell them to give you a bit and you will call them back....just don't give information right then on that call. I hadn't heard about the pizza scams though. That is scary becasue we almost always order a pizza when we arrive late in the day. I will make sure to only call the front desk from now on to find out about pizza reccomendations.