NicoleLarson
DIS Veteran
- Joined
- Aug 21, 2010
Just FYI,
So my friends just checked into POP they are 2 different families one booked standard and one booked preferred. They both requested a refurb room, the preferred view family said they would give up their preferred view to get a refurb room when they called in their request. Well they both ended up in building 4, the PV room asked about going to a refurbed room and it was a hard no, the SV family was offered to be moved but declined it if their friends couldn't be moved. They said that almost everyone at the desk was asking the same thing. So with all this being said, if you didn't book a SV, it appears that they're not letting people downgrade to that. I understand they can't downgrade everyone that wants it but the whole situation seemed really odd.
So my friends just checked into POP they are 2 different families one booked standard and one booked preferred. They both requested a refurb room, the preferred view family said they would give up their preferred view to get a refurb room when they called in their request. Well they both ended up in building 4, the PV room asked about going to a refurbed room and it was a hard no, the SV family was offered to be moved but declined it if their friends couldn't be moved. They said that almost everyone at the desk was asking the same thing. So with all this being said, if you didn't book a SV, it appears that they're not letting people downgrade to that. I understand they can't downgrade everyone that wants it but the whole situation seemed really odd.