Post all SW questions concerns, etc. here...

[klo1335]

My exact flight that I booked last week dropped by $20. Is there anything I can do to get the lower price? It would save us $80.

Thanks!

 

[klo1335]

My exact flight that I booked last week dropped by $20. Is there anything I can do to get the lower price? It would save us $80.

Thanks!

Cancel. I figured it out Very easy to to.

 

[scrappinginontario]

My exact flight that I booked last week dropped by $20. Is there anything I can do to get the lower price? It would save us $80.

Thanks!

You can sign into your RR account (if you have one) and select to 'change' your flight. You will receive $20 credits for each person. These credits will be non-transferable and must be used for travel completed by your original booking date.

 

[JayhawkFans]

We have EBCI for our flight this Saturday and just received email from SW about various things INCLUDING needing to check-in 24 hrs prior. I assume that email goes out to everyone whether or not they have EBCI. Definitely don’t want to mess anything up

 

[scrappinginontario]

We have EBCI for our flight this Saturday and just received email from SW about various things INCLUDING needing to check-in 24 hrs prior. I assume that email goes out to everyone whether or not they have EBCI. Definitely don’t want to mess anything up

Yes, this is a standard email. If you have already purchased EBCI you will be checked in 36 hours prior to the flight. (Not sure if you can see your boarding pass # at that point or if you need to wait until 24 hours out. Have never tried looking.)

Enjoy your trip!

 

[Fangorn]

We have EBCI for our flight this Saturday and just received email from SW about various things INCLUDING needing to check-in 24 hrs prior. I assume that email goes out to everyone whether or not they have EBCI. Definitely don’t want to mess anything up

Yes, typically everyone gets the email. You can't mess anything up. With EBCI you'll be checked in automatically 36 hours before your flight - meaning your boarding number is assigned at that time. The only way to see your boarding assignment is to go through the "check-in" process again once you're inside the 24 hour mark. Doing so will not change anything. You can "check-in" as many times as you want.

Steve

 

[cindilouwho76]

Our flight over Thanksgiving, just dropped in price for their Wanna Get Away fares. They dropped almost $100 each! The flight prices this morning were back in line to the price it was the minute the fares were released in May.

 

[ToxicRoyalty]

Those who have used a wheelchair when flying Southwest- did you board with your boarding group from check in? Did they board you early?

 

[shoreward]

Those who have used a wheelchair when flying Southwest- did you board with your boarding group from check in? Did they board you early?

Those with wheelchairs or other special needs are allowed to preboard, before the general boarding. Make sure your reservation has the wheelchair noted on it.

 

[georgina]

Our flight over Thanksgiving, just dropped in price for their Wanna Get Away fares. They dropped almost $100 each! The flight prices this morning were back in line to the price it was the minute the fares were released in May.

That's great! Our flights home on the Monday after Thanksgiving are all still showing WGA fares sold out, and while the flights to MCO on Sunday the 18th have WGA fares they are still higher that what we booked.

 

[capegirl]

We have an 11 year old with a boot and crutches. Do I have to notify Southwest in advance to arrange for wheelchair assistance to the gate?

 

[scrappinginontario]

According to the SW website:

Wheelchair assistance

Wheelchair assistance is available from the airport curb to/from gates and between gates for connecting flights. Note: Because we have no means to identify Customers who require assistance on sight, Customers who have requested assistance must identify themselves as needing our help upon arrival to the airport, at any connection points, and upon arrival to their destination.

This link should probably help you: https://www.southwest.com/html/cust...el-needs/customers-with-disabilities-pol.html

 

[shoreward]

We have an 11 year old with a boot and crutches. Do I have to notify Southwest in advance to arrange for wheelchair assistance to the gate?

Make sure to add the wheelchair request to their reservation, if you have not done so. That way, a wheelchair will be waiting at the gate upon arrival, as well as have their boarding pass notated with wheelchair and preboard.

 

[Lvsdisney]

I am looking at a later connecting flight on a Tuesday (leaves MCO 7:40 pm). it connects through ATL and it seems like a 45 Min layover. it's going to be me and my 2 kids (8,5) so I would like to be seated with them.

what do you think the chances are of getting off the plane in time to board with whatever group I'm assigned to (I hope no less than B)?

and I know this has been asked prior, but if I have a connection, is my boarding position the same as first flight or do they assign different positions? i don't remember.

 

[shoreward]

I am looking at a later connecting flight on a Tuesday (leaves MCO 7:40 pm). it connects through ATL and it seems like a 45 Min layover. it's going to be me and my 2 kids (8,5) so I would like to be seated with them.

what do you think the chances are of getting off the plane in time to board with whatever group I'm assigned to (I hope no less than B)?

and I know this has been asked prior, but if I have a connection, is my boarding position the same as first flight or do they assign different positions? i don't remember.

If there have been weather delays around the country, the later in the day the flights, the more chance of delays, which can affect connections. So, there is really no way of knowing in advance if your flights will be affected. The good news is that the Southwest gates at ATL are all in the same area, same concourse, unlike DL.

With the five year old, you qualify for Family Boarding (thru age six). If it's just you and the two kids, a friendly ops agent at the gate might let you do Family Boarding with both kids (you can always nicely ask in advance).

When you check in for your reservation, both the originating and connecting flight boarding positions are assigned together.

 

[Lvsdisney]

If there have weather delays around the country, the later in the day the flights, the more chance of delays, which can affect connections. So, there is really no way of knowing in advance if your flights will be affected. The good news is that the Southwest gates at ATL are all in the same area, same concourse, unlike DL.

With the five year old, you qualify for Family Boarding (thru age six). If it's just you and the two kids, a friendly ops agent at the gate might let you do Family Boarding with both kids (you can always nicely ask in advance).

When you check in for your reservation, both the originating and connecting flight boarding positions are assigned together.

I know weather can be a factor, I've just never been to ATL so good to know the gates are close! I'll keep my fingers crossed they'll allow family boarding (and that I get there in time for it).

 

[Mackenzie Click-Mickelson]

but if I have a connection, is my boarding position the same as first flight or do they assign different positions? i don't remember.

Your boarding positions will be assigned once you check in for your first flight but your actual boarding position may or may not be the same number (normally they aren't) for both flights.

For example when we flew to Newark in December we had to stop in Chicago (as there was not a non-stop option to Newark at that time from my home airport). On the way from my home airport to Chicago my Boarding position was A60 and from Chicago to Newark it was A44.

 

[scrappinginontario]

if I have a connection, is my boarding position the same as first flight or do they assign different positions? i don't remember.

Normally the second flight works to your advantage because when you check in 24 hours prior to your MCO flight it is still more than 24 hours before your ATL flight so those guests are not able to check in yet. Your Boarding Number should be right after those assigned to the EBCI guests. If you receive A boarding pass numbers you can board with the A's and if they're B's you can do family boarding. I cannot for a second imagine that SW would ask your 8yo to remain in the airport and board with their boarding group! If you're boarding with families I would take them with you and just not ask. If they question you mention you are the only adult with both the children.

It's personal but to be safe I always choose to pay for EBCI on our returning flights when leaving Disney as I find even though I have reminders pop up on my phone, it's not always convenient to stop and check in right at 24 hours or, I don't see the reminder until later and we've just been having too much fun to even consider that the following day we have to go home.

 

[capegirl]

Make sure to add the wheelchair request to their reservation, if you have not done so. That way, a wheelchair will be waiting at the gate upon arrival, as well as have their boarding pass notated with wheelchair and preboard.

According to the SW website:

Wheelchair assistance

Wheelchair assistance is available from the airport curb to/from gates and between gates for connecting flights. Note: Because we have no means to identify Customers who require assistance on sight, Customers who have requested assistance must identify themselves as needing our help upon arrival to the airport, at any connection points, and upon arrival to their destination.

This link should probably help you: https://www.southwest.com/html/cust...el-needs/customers-with-disabilities-pol.html

Thanks for your help! I will call SW to add the wheelchair request.

 

[Mackenzie Click-Mickelson]

Normally the second flight works to your advantage because when you check in 24 hours prior to your MCO flight it is still more than 24 hours before your ATL flight so those guests are not able to check in yet.

I feel like that is completely dependent on each flight. Maybe more often than not you get a better position but it's always a toss up.

For example that same flight I spoke about in my comment just above yours for that December flight on the way from Newark to St. Louis (as we flew through STL on the way home instead of through MDW) my Boarding position was A44 but from STL to my home airport it was B2.

The composition of each flight becomes different (number of A-listers, number of EBCI purchased, number of Anytime fares purchased, etc).