Disney to cancel FPs if room is cancelled

[DisDadDVC]

I can confirm that this is true. I found a better AP rate this morning for one of my rooms that I had booked for March. I’m doing a split stay and found standard view WL vs nature view WL, so I cancelled nature and booked the new standard view room instead. When I cancelled my more expensive room online, I received a warning message that “all fast passes associated with this reservation will be cancelled”. I had already booked the new reservation, plus I had another reservation for the first part of my trip at AKL, so none of my fast passes cancelled as of yet. Hopefully they won’t get messed up once the refund is processed.

I would always get that message if I was cancelling a room 31-60 days before. If I cancelled <30 days I did not get that message. What were your March dates?

 

[otterpop]

I might be the first lamb to the slaughter...

We have a trip coming up in about two months and made two reservations because we weren’t sure at the time where we wanted to stay. Last night my wife told me to cancel the yacht club and keep the boardwalk. So I did that earlier this morning (I didn’t get any warning messages like posted above though). I just logged into MDE and all of our fastpasses are gone!!!!

I’m hoping this is some sort of MDE glitch, as there have been many problems reported about the website tonite. But, with the all of the comments from the experts here, I’m not keeping my hopes up! I’m going to give it until tomorrow morning to call...

 

[Carlymouse]

I might be the first lamb to the slaughter...

We have a trip coming up in about two months and made two reservations because we weren’t sure at the time where we wanted to stay. Last night my wife told me to cancel the yacht club and keep the boardwalk. So I did that earlier this morning (I didn’t get any warning messages like posted above though). I just logged into MDE and all of our fastpasses are gone!!!!

I’m hoping this is some sort of MDE glitch, as there have been many problems reported about the website tonite. But, with the all of the comments from the experts here, I’m not keeping my hopes up! I’m going to give it until tomorrow morning to call...

Please keep us updated!

 

[PrincessArlena'sDad]

I might be the first lamb to the slaughter...

We have a trip coming up in about two months and made two reservations because we weren’t sure at the time where we wanted to stay. Last night my wife told me to cancel the yacht club and keep the boardwalk. So I did that earlier this morning (I didn’t get any warning messages like posted above though). I just logged into MDE and all of our fastpasses are gone!!!!

I’m hoping this is some sort of MDE glitch, as there have been many problems reported about the website tonite. But, with the all of the comments from the experts here, I’m not keeping my hopes up! I’m going to give it until tomorrow morning to call...

Were the two reservations for the same dates? Were they packages or room early? What type of tickets do you have?

 

[ScrapYap]

I might be the first lamb to the slaughter...

We have a trip coming up in about two months and made two reservations because we weren’t sure at the time where we wanted to stay. Last night my wife told me to cancel the yacht club and keep the boardwalk. So I did that earlier this morning (I didn’t get any warning messages like posted above though). I just logged into MDE and all of our fastpasses are gone!!!!

I’m hoping this is some sort of MDE glitch, as there have been many problems reported about the website tonite. But, with the all of the comments from the experts here, I’m not keeping my hopes up! I’m going to give it until tomorrow morning to call...

This happened to me tonight, too. I think it's the general FP glitch - because my FP all just mysteriously reappeared.

 

[Tomh]

I might be the first lamb to the slaughter...

We have a trip coming up in about two months and made two reservations because we weren’t sure at the time where we wanted to stay. Last night my wife told me to cancel the yacht club and keep the boardwalk. So I did that earlier this morning (I didn’t get any warning messages like posted above though). I just logged into MDE and all of our fastpasses are gone!!!!

I’m hoping this is some sort of MDE glitch, as there have been many problems reported about the website tonite. But, with the all of the comments from the experts here, I’m not keeping my hopes up! I’m going to give it until tomorrow morning to call...

Well, you can't say you weren't warned

 

[WaterLinds]

I’m not sure when my travel agent put through our room cancellation, she didn’t reply to me to say she had but when I logged into my MDE this morning the reservation was gone. But so far my FPs are still there...I’ll keep you posted!

I understand the purpose of a grace period for those who are rebooking. But if they are going to cancel, I kind of wish mine would get cancelled right away, since now I’m at 29 days...I hadn’t booked anything hard to get for our first few days anyway, though, and just checking now I see there are plenty of times still available for most of what we have. And the hard stuff will be gone whether it’s 30days or 28 I’m sure!

 

[Becky Mouse]

Just repeating everyone else, but this warning below is not new and has always been there regardless if it’s a package or room only reservation. The warning technically only applies for packages as when you cancel a package, you cancel the tickets that FPs need to exist (under the current setup), and any FPs will eventually be deleted (unless replacement ticket media is soon added). This false warning for room only cancellations has been causing confusion/angst for awhile now.

Screen shot is about a year old.
View attachment 380589

Yes, but people would wait and cancel within 30 days. Then they wouldn't get that message (I don't think). The change is supposed to affect those people, who will now have their FastPasses cancelled and will need to rebook.

 

[eeyoresmom]

I got that same message about 3 months ago when I cancelled a Disney reservation because I got a better agency only rate. I dont think the message is new...or are least not today new.

I got that message when I cancelled Saturday, 2 days before the rumored change.

 

[otterpop]

I might be the first lamb to the slaughter...

We have a trip coming up in about two months and made two reservations because we weren’t sure at the time where we wanted to stay. Last night my wife told me to cancel the yacht club and keep the boardwalk. So I did that earlier this morning (I didn’t get any warning messages like posted above though). I just logged into MDE and all of our fastpasses are gone!!!!

I’m hoping this is some sort of MDE glitch, as there have been many problems reported about the website tonite. But, with the all of the comments from the experts here, I’m not keeping my hopes up! I’m going to give it until tomorrow morning to call...

Sorry everyone about my previous post. I am such an idiot! I was signed into the wrong MDE account (I have one account that we use for our AP’s and another for regular tickets)! Woohhh...what a relief! I was up all night worrying about this.

Sorry again!

 

[SaintsManiac]

Sorry everyone about my previous post. I am such an idiot! I was signed into the wrong MDE account (I have one account that we use for our AP’s and another for regular tickets)! Woohhh...what a relief! I was up all night worrying about this.

Sorry again!

Thank goodness!!

 

[lvstitch]

Sorry everyone about my previous post. I am such an idiot! I was signed into the wrong MDE account (I have one account that we use for our AP’s and another for regular tickets)! Woohhh...what a relief! I was up all night worrying about this.

Sorry again!

So your Fastpasses where still there? I also have 2 different rooms booked for the same dates and didn't know how that would work when I cancelled one.

 

[SouthFayetteFan]

Sorry everyone about my previous post. I am such an idiot! I was signed into the wrong MDE account (I have one account that we use for our AP’s and another for regular tickets)! Woohhh...what a relief! I was up all night worrying about this.

Sorry again!

Way to give everybody a heart attack

I guess we’re back to @anomamatt’s comment of fake news LOL

 

[Tomh]

But what about that warning? Seemed so authoritative, and legit to me.

 

[Deirdres]

Very interested to see what the new changes are, really until FPs start dropping we won't know and I don't think Disney will publish the new "rules". I don't believe that throwaways will be impacted. Many people are discussing the fact that throwaways prevent others from booking rooms, and Disney somehow loses money. What I haven't seen posted, is the fact that hotels ALWAYS overbook resorts, and Disney has plenty of data to determine the % they can overbook. I am sure the values are overbooked at a rate that takes throwaways into account. I bet the campsites are the same. Let's say 5% consistently don't show at a value, then Disney's overbook % will approach that. The throwaways are pure profit for Disney (minus the MBs and parking revenue). There are plenty of people on DIS that will attest to the fact that they have had to move resorts due to overbooking.

 

[DurangoJim]

We’re staying at the GF in July and have two different room types reserved for the same dates. We’re not sure which one we’ll keep as of yet so hopefully we’ll decide before May, but if not I wonder what would happen with our FPs

 

[tlmadden73]

We’re staying at the GF in July and have two different room types reserved for the same dates. We’re not sure which one we’ll keep as of yet so hopefully we’ll decide before May, but if not I wonder what would happen with our FPs

I would HOPE the system checks if you have another active reservation for those dates. But who knows how it will be programmed.

 

[jimim]

Why can’t they just change the system that if book 1 night u get 1 day of fast passes. So book 7 nights get 7 days of fast passes. Would close up all loopholes then I guess.

 

[bumbershoot]

Starting with this.

This thread has served it's purpose...

Some of us are just now seeing this. Just bc you’ve been here reading for days doesn’t mean others have.

A poster has said many times that this thread is not about throwaway rooms. However, this is in the OP:

so people who book throwaway rooms would be in trouble.

Therefore, it opens the door to the discussion.

As far as I know a “throwaway room” is one you book, pay for, but you are staying elsewhere. You’re “throwing away” the money for it bc of some perks you want. People do it at universal to get perks. People do it in on Nassau to get access to Atlantis.

A *cancelled* room isn’t a throwaway.

As a camper, I preferred when people canceled their throwaway rooms and gave people the option of booking to use it.

A canceled room isn’t a throwaway.

there isn’t much benefit at the campground to have the site next to you empty.

Disagree with that for camping in general, and while I haven’t camped at Disney I can’t imagine it’s any better there to have neighbors.

This reminds me of when people used to hire handicap people for front of the line access. Everyone should be treated equally and fairly. I don't believe in just giving things to people because they're different than the norm. I don't care if you have a pet alligator as your comfort animal.

What does an emotional support animal have to do with anything?

Also, for the value resorts, maids and bellhops are loosing out on tips on empty rooms.

Disney maids do not expect tips, because their contract is for an untipped position. I do tip them, but I’m sure they don’t expect it from any of us.

And if they aren’t having to do the work, they aren’t *missing* tips. They can move on and help someone else.

And as a camper (never at Disney, only in my area) I bring food and drinks to my campsite and eat my meals there. How much could Disney lose in food sales from a campsite? We bring our own kitchens.

Exactly.

Technically physical presence (or at least checking in online) is required for a hotel stay. When a hotel closes the register for the day they take all the no shows, collect the penalty, and reopen the room because technically it was cancelled.

Disney’s hotel day switches over at 6am. They can’t rebook a room for the day before at that point.

And they have online checkin. All of the rules at an old fashioned hotel with a time that Reception closes is moot.

Different if you show up and check in and don’t use. Which is not considerate but allowed.

Not considerate of whom?

Especially if a magic bands is 15 per band and then that campsite is 60-100 for a tent site.

Just bc stores charge that much doesn’t mean it cost Disney that much.

Also when staying on you stay in the Disney bubble thus only buying Disney food, souvenirs, etc.

I don’t. I leave all the time.

I think the throwaway room should be next to go. Even if someone is paying for that night, at minimum they are taking one of the most affordable rooms on property out of inventory and away from someone else who could truly take advantage of it.

How does one prove this enough to eliminate it?

And why does sleeping in a bed make the person take advantage even more?

What if there was an emergency and the person spent the night in the ER? Did their day until illness or injury hit not count as taking advantage of the room?

I don't expect it to be high on Disney's list since they're likely often collecting the money for the night stay.

They are absolutely collecting the money for the stay. That’s how throwaways work.

they could just make it that at least during peak seasons - e.g., AGE (After Galaxy's Edge) you just can't book all or certain rooms/campsites for only 1 day. So even if you show up late, your reservation would be for more than one date

Hurts those who might want the one night.

But don’t you think they are already doing that? I’ve seen posts about it for other resorts.

Like I said, I had a 5-day and wanted to add a 6th. The system would not let me change the departure date to one day later. When I called, the CM said I had to CANCEL the 5-day and book a NEW 6-day. You know as well as I do that cancellations don't reliably show up immediately once cancelled (and I'm being charitable). So I booked a 1-day and later had the two merged into a single 6-day.

You initially said you couldn’t book the one day.

But you actually literally could.

What you couldn’t do is add the night directly to your reservation. And that’s been going on for over a year at least. The cancel-rebook thing is absolutely what’s going on now.

But you got it done exactly as it is now done.

And we have a winner in why the throwaway room /campsite trick needs to go also...

I bet someone will book those days.

The average true camper is not going to set up all their stuff and leave after only a night.

I’m a true camper, though not recently and not at Disney, and I’ve done one night stays.

Tack on a 3 night minimum and you could be looking at $300! That should start to discourage anyone who isn’t truly interested in camping.

Lol. And what if the people who want to have a short stay?

Plus, if people are willing to pay that for one night at Uni for two days of perks and they have to pay to park anyway, now you’re saying “you get four days of perks and, apparently, parking” for that amount...this isn’t a hardship, IF you value FPs. (I’m too used to express pass and don’t care overly much about FP+s)

I know this has probably been talked about, but I wonder what will happen if my wait list comes in as a DVC owner.

It’s rebooked as they cancel it. It’s inside the two days.

In case you aren’t already, be sure to check for rooms on your own. The wait list is imperfect.

I always thought that more hotel rooms opened up inside the 30 day window because people didn't get their trip payed off.

Packages are paid at 45 days, I believe, and room only is fully cancelable 5 days out. Not sure what else the 30 days might be.

In other words, are the fastpasses connected to the room reservation or the MDE account?

Aren’t they basically the same?

I'm wondering the same thing. I have a stay booked at an AllStar resort for my waitlisted days. If the waitlist comes thru, I'll be canceling the AllStar reservation. I'm already inside the 60-day window but I set my waitlist up to keep checking until 7 days prior to arrival. FP have been made for the entire stay. If the waitlist comes thru on T-8 days and I cancel the AllStar reservation, I hope the FPs don't disappear because by then, not much will be available.

I wouldn’t worry about this personally.

I just went on to mock book a campsite for each day of my upcoming May trip, one day at a time to see availability. There are campsites, all levels, available for the whole week from Monday to Thursday.

Exactly. When I would check for campsites I never saw time that weren’t available.

I was at Disney World from June, 17th until July, 1st, 2017, stayed offsite.
I had a 7day ticket and a one night throwaway resort stay (06/17-06/18) linked to MDE.
I booked fastpasses for my first park day (06/17) 60 days in advance.
One week prior to my arrival (06/10/2017), I changed the throwaway room dates through MDE, new dates: overnight stay 07/09-07/10/2017, the reservation/confirmation number stayed the same, the fastpasses were not deleted as I was in the 30 day timeframe.
After I got home on July, 2nd, I cancelled my throwaway room without a fee.
How is Disney gonna prevent people to do that?

That’s convoluted.

And canceling a room makes it “not a throwaway”. If you’d kept it and paid for it then it’s simply paying for services rendered. Instead you got the advantages for free.

And that is what will be stopped, because when you canceled the room it would now cancel the FP+s you made for that time period.

I believe this is why there are rumors floating around that Disney is ending it's FastPass perks with off-site partners. Soon, Disney will have enough hotel rooms that the perk will only be for people actually staying at WDW property.

Can’t decide if that makes no sense since Disney “just” extended the window to DS hotels, or if it’s perfectly in line with how they expand things (like advertising to upgrade to APs) then freak out when people do the thing they advertised.

Also someone who is booking a throwaway room isn’t charging to the magic band at all would be my guess, and if they were charging it’s only for a day, which is very minimal.

Why would you think that? Why else would someone want a band, really? And why would charges be minimal?

Disney seems to pride itself that FastPasses are complimentary and anyone who purchases a ticket has the ability to book them for free.

Disney used to pride itself on a LOT that it has left by the wayside in the last few years.

The difference is that when someone books a throwaway room or campsite it is for one night, its not taking up an entire week. There can still be availability for 6 days in that week even if a throwaway uses one night.

Yep.

I never understood the purpose of canceling and rebooking a room. When ever I book a trip I don't keep checking for better deals once I have booked something. I look for the best deal at the time and take it. I don't so the point in going through the hassle in canceling a room then rebooking something else.

The purpose is to save money.

Canceling and rebooking rooms isn’t a hassle. It’s quite easy.

With all the hypotheticals, I really hope they set the system up to give clear warning. If you cancel or change a reservation, the system better have a pop up or generate and email they clearly says “you will lose any FP booked on cancelled hotels days unless ....”. I understand the rule change, but you better warn people before you take away fastpasses. Can you imagine someone cancelling an on-site stay legitimately to save money and then arrive at a park not knowing all their FP are gone.

They’ve already had that.

The 2 day grace period should hold the fastpasses in the case of a DVC waitlist
Coming through, right?

Yep.

What kind of jobs do some of you have that let you book vacation time more then 6 months advance at a time. My job lets people book in 4 to 6 months intervals.

I have never booked any vacation a year out. I save up the money for it that long in advance but don't physically book anything til close to 3 or 4 months ahead of time.

You *could* book earlier and maybe see some savings from doing that.

I know every job is different. I would never book a vacation without knowing I don't have the time off

It’s really not that hard to reschedule a vacation. And if you book with aoithwest airlines you can change the flights with no fee, too.

That said I have been down to Orlando the past 4 years around this time of year and have never had a problem finding good deals for rooms or flights. I have never been one to book well in advance.

So it’s just not something you want to do.

But if you’re booking southwest or Alaska, do check prices. Both allow you to rebook the same flight and get a credit with no fee if the price goes down.

Imagine if they made that change...some poor mom in Seattle getting up at 3:45am for a week straight 2 months before their Disney trip...

Her coworkers ask "why do you look so tired"

"I'm planning my Disney trip"

They respond "but you don't leave for 2 months"

"This is what it takes for my kids to experience the magic"

Just before we bought DVC that’s how you booked.

True, but neither is not being able to get big ticket FP when you are staying on site because people are allowed to manipulate the system, constantly having to be on your phone refreshing to try to get them, or getting up at 5 am to get to the park at rope drop to ride FOP or SDD.

Eh. Big difference once you’re there.

I wonder if you don't check in, and it's automatically cancelled when you don't, if you'd lose all FPs. Imagine showing up and finding all you FP cancelled because you never physically checked into your throw away room.

Given that the drop down for arrival estimate goes until something like 5:30am the date after your room night starts, canceling it at that point isn’t going to harm much.

I was wondering if they would make you physically check in as well.

At what point would they decide to let you know you had to check in at the desk?

I just don't know what time they would give you until they considered you a "no show."

Probably 6am the following morning.

Thats how all my vacations are planned. The only thing I plan is my hotel and my flight. Last week I was in Orlando and decided last minute to go to Magic Kingdom. I like Disney but don't like having to plan what I am doing every single minute. I am surprised so many people seem to like it that way.

I think you said you travel solo. That’s a lot easier than doing things en masse.

They don't want people booking on-site rooms and actually staying off site

Oh I bet they kinda do.

I got that same message about 3 months ago when I cancelled a Disney reservation because I got a better agency only rate. I dont think the message is new...or are least not today new.

Agreed.

Have you ever seen the warning inside of the 30-day mark with room-only?

Room-only, YES. That’s the only way I book and I’ve seen it.

Less than 30 days out? Not sure.

 

[Wish Upon A Starbucks]

And the award for the worlds longest post goes to.....