lovethesun12
DIS Veteran
- Joined
- Jul 5, 2017
I wouldn't be surprised at all if this is due to a glitch. On our last trip I was using both MDE and the website to modify reservations on my account (just depending on what device I was using at the time) trying to separate a dining reservation as much as possible from my FP+ time.News
Apparently you can no longer modify reservations on the MDE app
https://wdwnt.com/2019/02/dining-reservation-modification-removed-from-mydisneyexperience-app/
After cancelling the ADR showing on the app well in advance (weeks prior), I was charged the cancellation fee during our time at Disney. When I called, she said she could see that I cancelled one but actually still had two reservations for the same restaurant remaining. All three reservations were only 5 - 10 minutes apart but weren't showing for me on either the app or website.
We discussed how that was "impossible" because when booking you have to cancel a reservation within the hour time frame to book another.