Uhh...I'm not sure what just happened. I went to lower the credit limits on our Citi AA biz cards before I canceled them, hoping this would improve auto approval chances the next time around. I started a chat with Citi to lower the limit on DH's AA biz card. The rep told me AA points would expire if unused after 18 months, and asked if I wanted to continue. I said yes, and he replied "We respect your decision, your account has been closed". I guess that's one way of closing an account
Oh citi...how you confuse me.