Babsy
DIS Veteran
- Joined
- Oct 30, 2001
I never did say how old she was. If I had to guess, she was in her mid twenties. Spent approximately 100x more time on her phone than I would have done in that situation.
OK, so there WAS a supervising adult present. That changes things a little bit and opens up another option..
OP, if you felt the situation needed attention and didn't want to leave or get a lifeguard, then perhaps addressing your concerns to the 'cousin' would have been a better choice than giving an ultimatum to the children. She was likely the 'responsible' adult.
Of course, that still could result in an altercation, so I still maintain that removing my child from a potential danger and then alerting appropriate personnel would be the best option.
It does feel unfair as your child wan't causing the problem by breaking the rules. But sometimes life just isn't fair. And one person ignoring the rules doesn't give another person the right to take matters into their own hands. That is why we have people with designated authority to deal with these situations - police, security guards, employees of the business, etc.
Can this possibly be the company policy? Surely there are many scenarios where a guest needs to discipline other kids? If this is in fact the actual policy, unsupervised pool areas seem like a bad idea
*edit*
Link to a photo of the splash pad for folks who haven't seen it.
1. Yes
I don't know the actual company policy here, but...it seems possible.
2. No
From what the LG reportedly said to you, I think that there are few scenarios (if any) where Disney expects a guest to, in any way, discipline any children other than their own. ("He said 'Come get a lifeguard. Don't do anything.'")
3. Many places provide facilities that are "Use at your own risk". But it would seem likely that this is an area where Disney should have someone stationed. It would be very appropriate for you to voice your concerns to management.
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