Cruise and Theme Park Operational Updates due to Coronavirus

[skeeter31]

I’m hoping it’s all just b/c one person talked to an overeager Sven/Flynn at the hotline who thought he had insider info.

Oh it totally is. The poster on the thread on the TPAS board stated they kept questioning and berating the call center person until they were told that information. Sounded to me like the call center person just wanted to get this person off the phone and told them whatever they wanted to hear to make that happen. It’s not a Disney call center where they need to sell you something, this is a government call center where the employees don’t have any stake in what they’re saying.

 

[Jrb1979]

You don’t know where those no shows came from. There’s at least 1 member here that got an AP preview pass but was never going to go. There could be a ton of those cases. There’s no restrictions on who was and wasn’t able to apply for the previews

No I don't know where the no shows came from. It does show that the pent up demand they claimed was there isn't.

 

[JacknSally]

100% agree. I'm sure ALL CMs were told during their training that all eyes are on them and they should be on their absolute best behavior to set the example. This one viral bad press photo really hurt them from a PR standpoint, and the comments were wild about it on the AP FB pages. I really hope the CMs weren't terminated but instead reprimanded to show how important it is they uphold Disney's standards and protocols with a warning.

Also we don’t even know if the people In the photo were all CMs, CMs and their guests, or guests who split off from their CMs. The CMs could’ve drilled the new rules into their guests 20 times that day and still in the moment there was a slip-up. Does that make it look less bad to the general public? Not at all. But there’s about to be a lot of those slip-ups. Firing a CM because they couldn’t control what someone else did is a bad look, too. At least IMO.

If anything happened to any of the involved CMs, it’s not because the crowding happened. It’s because the photo of the crowding went viral. Several CMs have maskless videos and group photos from the previews on their public social media accounts right now but they aren’t going viral, so I doubt Disney is even aware. If there hadn’t been a viral photo of this moment, Disney likely wouldn’t have responded to it, if they were even aware it happened.

But, again, this is all a rumor right now, and from a site that’s kind of known for this kind of thing. Even if it’s true, we’ll likely never know. Maybe just the idea that someone could get fired over a situation like this will make park-goers more aware of their actions and spacing in the parks. Maybe.

 

[0FF TO NEVERLAND]

Devs video was really good today. Showed tons of stuff. Like his much better than trackers to be honest

 

[Mit88]

No I don't know where the no shows came from. It does show that the pent up demand they claimed was there isn't.

thats not what it shows at all lol. But if you believe that, all power to ya

 

[IceSkatingPrincess]

Am I the only one that finds these Mickey masks like bone chillingly creepy?

They are truly terrifying.

https://disneyparks.disney.go.com/b...-studios/?CMP=SOC-DPFY20Q4wo0709200715200012C

I actually (weirdly) was hoping to just wait in a line, even if it was long. The boarding group thing somewhat stresses me out (ROTR is a must this trip and there is only on HS day). I like the multiple times, but I don't think that will impact the opening crowd as much as many think. Hours are already limited and 1pm is approaching the hottest part of the day. I believe the majority of people will still be getting there for the 10am opening, I know I will.

 

[DGsAtBLT]

No I don't know where the no shows came from. It does show that the pent up demand they claimed was there isn't.

I don’t think this shows that but I do think the pent up demand isn’t there like they claimed but then again things have changed since they said it (and they may have not entirely believed the statement themselves at the time).

They’re heavily discounting rooms already when just a few weeks ago we thought they wouldn’t even have space to fit everyone who wanted to come.

 

[Mit88]

Where are we even seeing that there were a large amount of No-Shows to the previews? I havent seen any source to back that claim unless I missed it

 

[skeeter31]

No I don't know where the no shows came from. It does show that the pent up demand they claimed was there isn't.

Yeah it doesn’t necessarily show that. Especially since there weren’t even emails that went out for people to book the AP previews. It was only us Disney crazy people on here or on Twitter that saw the alerts and rushed to book spots. I’m sure there were a good number of people that had no intention of going but were just excited to be part of the madness at that time and reserved spots.

 

[JacknSally]

The NBA players watching Stacey on the resort TV is somehow, weirdly, the best thing I’ve seen this week

https://twitter.com/x/status/1281672167814504455

 

[LSUmiss]

Am I the only one that finds these Mickey masks like bone chillingly creepy?

Yes like a serial killer in a movie or something. The Mickey Mask Murderer.

 

[jenjersnap]

Same. I was willing to wait a significant amount of time in standby to make sure (short of breakdowns, of course) that my kids get on ROTR. Now it is back to being a stressful race of fastest fingers along with all the crowds at rope drop. Plus, I feel like we will need to prioritize booking it to a ride or trying for a vq spot...and could potentially lose out on both. I wish the first drop was later, like 11..

They are truly terrifying.

I actually (weirdly) was hoping to just wait in a line, even if it was long. The boarding group thing somewhat stresses me out (ROTR is a must this trip and there is only on HS day). I like the multiple times, but I don't think that will impact the opening crowd as much as many think. Hours are already limited and 1pm is approaching the hottest part of the day. I believe the majority of people will still be getting there for the 10am opening, I know I will.

 

[yulilin3]

Devs video was really good today. Showed tons of stuff. Like his much better than trackers to be honest

And he's a great person in person, another huge plus. He has no ego and is genuinely a nice guy

 

[MickeyWaffles]

So, the VQ news is good news...not great news. I feel like...there will still be the masses congregating at opening trying to get into that 10 am time slot. For me, if I think just....not knowing how the ride will be running, 10 am feels safer than 4 pm. So, in that essence, it makes it hard for me to see how the staggered times will help. I mean yes it will help, some. But, I think the rush of people coming in at 10 am for a VQ is still going to be an issue.

I guess for me, I look at it this way: they have a park pass reservation system. They know, theoretically who is going to be there and who isn't. They know how many people should be there any given day. I don't see why they can't do the VQ system from home, and even ahead of time. Sure, some people may end up cancelling. Some people may oversleep. Some people may get there and get overheated and leave before their 4 pm slot. But...again....theoretically, it should work most of the time.

Maybe open up the 10 am slots one day, the 1 pm slots the next day, the 4 pm slots the next day......30 days ahead of time, or whatever. The park reservation system is proof that the IT has the capacity to set up a limited capacity reservation system. Once the slots are full, they are full. Try again the next day. If you don't get a VQ slot, sure, it's disappointing. But at least that disappointment is contained before they/you arrive. They/we would have time to come to terms with it before the trip and would hopefully alleviate some of the burden on the CMs. Maybe some people would even cancel their day, if they know they can't get into ROTR, which only helps even more with capacity.

If some people don’t get ROTR ahead of time, they won’t go to DHS at all.

Having ROTR be day of booking only helps ensure that DHS hits capacity daily with the people who want a shot at it.

Disney wants their limited capacity to be full. Not lower than already limited.

 

[vinotinto]

Maybe AP no shows also included people not feeling 100% so they did the responsible thing and stayed home. People who were in contact with a sick person. Who knows.

The last thing anyone wants here is to discourage people from staying home if there’s a need.

Exactly. I saw at least 3 posts on FB groups I visit casually from APers who were sad to miss their preview because they had tested positive.

I feel guests are doing the right thing. It’s Florida. Some guests will get sick and won’t be able to use their reservations.

For the previews, is there even a way to cancel your spot? For the SWGE previews there wasn’t. But for the regular Park reservation system there is. I bet people will cancel when they realized they cannot go.

 

[Betty Rohrer]

Breeze blowing through your hair + intermittent camel spit = nothing better on 105 degree day.

unless you get sick going round and round= worst thing for me

 

[SaintsManiac]

Craig’s video is long, but worth it. He and Deni crushed the MK.

 

[wareagle57]

And he's a great person in person, another huge plus. He has no ego and is genuinely a nice guy

Now I wish I had said hey to him Tuesday. I normally don’t like bothering people. He seems like a great guy. We did stop to talk to Tim because my wife has been dying to meet him for years. I wonder how much more these guys got bugged during the low crowds. I’ve only recognized one vlogger before this week. We saw almost every single one of them in the 2 days we were at MK.

 

[Betty Rohrer]

Also we don’t even know if the people In the photo were all CMs, CMs and their guests, or guests who split off from their CMs. The CMs could’ve drilled the new rules into their guests 20 times that day and still in the moment there was a slip-up. Does that make it look less bad to the general public? Not at all. But there’s about to be a lot of those slip-ups. Firing a CM because they couldn’t control what someone else did is a bad look, too. At least IMO.

If anything happened to any of the involved CMs, it’s not because the crowding happened. It’s because the photo of the crowding went viral. Several CMs have maskless videos and group photos from the previews on their public social media accounts right now but they aren’t going viral, so I doubt Disney is even aware. If there hadn’t been a viral photo of this moment, Disney likely wouldn’t have responded to it, if they were even aware it happened.

But, again, this is all a rumor right now, and from a site that’s kind of known for this kind of thing. Even if it’s true, we’ll likely never know. Maybe just the idea that someone could get fired over a situation like this will make park-goers more aware of their actions and spacing in the parks. Maybe.

my small park watches for posts from workers so mostly Disney is aware and that could cause this rumor to be true

 

[Jothmas]

They’re heavily discounting rooms already when just a few weeks ago we thought they wouldn’t even have space to fit everyone who wanted to come.

I think that, yes, they are wanting to increase occupancy, but since it was an AP discount they are wanting specifically to get some money out of passholders and so didn't discount for everyone.