I called WDW and told them that since the parks will not open until July 11, I canceled my vacation plans for end of June and I asked them for refund of the Villains After Hours party on June 29.
I was told that the refunds would happen automatically and when I asked exactly when that would happen, I was told to "expect two billing cycles after the event date." WHAT?! I told them that is a very bad policy and that I was very unhappy with the fact hat when I book, my money was taken right away even though the event was two months out. Now that it is canceled, I may not get back the money until end of August?! It's not like it is cheap - about $160 per ticket for 7 people!
I was told that the refunds would happen automatically and when I asked exactly when that would happen, I was told to "expect two billing cycles after the event date." WHAT?! I told them that is a very bad policy and that I was very unhappy with the fact hat when I book, my money was taken right away even though the event was two months out. Now that it is canceled, I may not get back the money until end of August?! It's not like it is cheap - about $160 per ticket for 7 people!