Airmiles Armchair Chatter

I did some poking around and found this:

letsbewell [dot] ca

great sleuthing! unfortunately, this looks like its much more than a rumor.

losing rexall as an AM partner won't devastate my earning. we switched from rexall to shoppers as our primary drug store a year ago, and it's been worthwhile. in the last year, i've only gone to complete big AM events. i've had employees react really poorly to using multiple AM coupons to the point that i feel guilty or like i'm taking advantage by being knowledgeable and prepared. i never get that using pc optimum points, and i reguarly earn 30-45% back in points.
 
If Rexall moves to it's own program, then I think this will be bad news for them, not the customers. I only shop there to earn the AM's. Rexall's own loyalty program will struggle to compete with Shoppers DM and PC Optimum.

totally agree. the link that bigscee posted above looks like that's exactly what they're doing, though. unless there are regular, great bonuses, the rewards levels are much worse than pc optimum at shoppers.

my only thought about how it might compete is if well.ca is included in the program.
 
Value is terrible for their new program. You have to spend $2500 to get $10 off.

Earn 10 points for every $1 spent. 25,000 points = $10 redeemable cash value

comparing apples to apples, for air miles you earn 1 mile for every 20$ spent, with 95 miles = 10$ redeemable cash value.

so with AM, you have to spend 1900$ for 10$ off
vs.
this new program, spend 2500$ for 10$ off

they both sound like they aren’t worth it...it’s how we have learned to maximize the program that gets us much better returns.

i still don’t like the new program and i won’t use it, but i just imagine AM looks like just as useless a program with a beginners eye.
 


Just heard rumour that Air Miles and Rexall are parting ways May 1. Anyone else hear this? This is coming from a Rexall employee.

Apparently they are starting their own new loyalty program.
I will be using as many bonus Rexall coupons as I can before 1 May 2020. I love being able to buy M&M products at Rexall.

That might also explain why they did away with the load and go offers.
 


Just looked it up it can be found here. Bottom line 10 points for $1 spent. 25,000 points =$10 off your purchase. That's spend $2500 to get $10 off. I don't think so.....

Edit to add. If you, like me, feel strongly about this change I would suggest going to the web page noted above and contact corporate Rexall to let them know you will no longer be shopping there. Spread the word and if enough of us write in they may review their decision. (althought I doubt it)

Power of the people.

Done. Great idea. I emailed them at Rexall Corporate "contact us" rather than the website providing the new program.

Link: https://www.rexall.ca/contact/

469305
 
I got a nice response back from my telling them they have lost me as a customer. She said she will forward my email onto the powers that be.

"Thank you for your email! My name is Sarah and I am part of the Be Well Customer Care team. Be Well is a new kind of rewards program. Be Well puts health, wellness and rewards in one place that provides you with personalized offers to help you collect and redeem points as well as making your medication management simpler with a direct connection to your Pharmacy.

We greatly appreciate your thoughts and opinions regarding our service. I have passed your feedback along to our Team for review.

If you ever have any other questions or concerns, please don’t hesitate to contact us.

Have a great day,

Sarah | Customer Care Specialist
info@letsbewell.ca
Toll Free: 1-888-596-5131
letsbewell.ca"
 
comparing apples to apples, for air miles you earn 1 mile for every 20$ spent, with 95 miles = 10$ redeemable cash value.

so with AM, you have to spend 1900$ for 10$ off
vs.
this new program, spend 2500$ for 10$ off

they both sound like they aren’t worth it...it’s how we have learned to maximize the program that gets us much better returns.

i still don’t like the new program and i won’t use it, but i just imagine AM looks like just as useless a program with a beginners eye.

With AirMiles' many places to earn and attain bonuses, it doesn't seem that bad. Rexall is going to have to offer a lot of bonuses to counteract their very high prices and very low earning threshold.

Having their own loyalty program is just going to take forever to accumulate any points. You'd think they would have learned with Shoppers Drug Mart joining up with Loblaws.
 
Last edited:
Not trying to hijack the thread but I thought I would post the link to the PC Optimum thread for those of you with questions. It runs much the same as this one, everyone helps everyone.

https://www.disboards.com/threads/p...als-offers-info.3737241/page-73#post-61495347
I will still keep my AM's going. I very seldom used Rexall since switching to PC but there are still offers out there so no point in tossing it out completely. I do however find I get a better bang for my buck with PC. There personal offers change fairly often and you can save them from week to week which for me is a bonus. Anyways, I do both programs and will continue.
 
With AirMiles' many places to earn and attain bonuses, it doesn't seem that bad. Rexall is going to have to offer a lot of bonuses to counteract their very high prices and very low earning threshold.

Having their own loyalty program is just going to take forever to accumulate any points. You'd think they would have learned with Shoppers Drug Mart joining up with Loblaws.

If we only ever earned base miles, I feel like no reward program would feel 'worth it' to me. I'm all about the bonuses.

I totally agree that I think this is a bad move for Rexall. I read it as a sign that they're struggling and participating in AM cost too much? So now they're trying to offer their own program and save a few bucks. I don't think it's going to go well, and I think even people who casually collect points won't be keen on the change.
 
Not trying to hijack the thread but I thought I would post the link to the PC Optimum thread for those of you with questions. It runs much the same as this one, everyone helps everyone.

https://www.disboards.com/threads/p...als-offers-info.3737241/page-73#post-61495347
I will still keep my AM's going. I very seldom used Rexall since switching to PC but there are still offers out there so no point in tossing it out completely. I do however find I get a better bang for my buck with PC. There personal offers change fairly often and you can save them from week to week which for me is a bonus. Anyways, I do both programs and will continue.

Both has been the way to go for me too.

For those just dipping your toes into the PC Optimum pool...it's kind of like air miles cash miles. Most of us redeem our points on purchases and save the equivalent $, either just as cash or as gift cards. It works a bit differently, but same basic idea. If you make cash miles work for you, you'll be okay with PC points too :)
 
yes I think this means my regular shopping at rexall will be over and everytime I go to rexall im pretty much the only person in there. Thai will have to hurt their biz

If we only ever earned base miles, I feel like no reward program would feel 'worth it' to me. I'm all about the bonuses.

I totally agree that I think this is a bad move for Rexall. I read it as a sign that they're struggling and participating in AM cost too much? So now they're trying to offer their own program and save a few bucks. I don't think it's going to go well, and I think even people who casually collect points won't be keen on the change.
 

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